The Boathouse Group is a collection of unique and iconic hospitality venues located in picturesque locations around Sydney, Wollongong and the NSW Central Coast, Australia. We offer dining, accommodation, weddings, events and homewares. Our vision is to create the most iconic collection of venues through family culture and exceptional hospitality. We do this through high quality products and ingredients, as well as offering a fun and genuine service along the way. We have always aimed for our venues to be the heart of the community and provide a classic Australian hospitality experience. Our values guide our behaviours and how we build trust with our guests, community and with each other.

Manly Pavilion is on the lookout for enthusiastic and experienced Front of House Team Leaders and Senior Bartenders to join the team and deliver an exceptional experience to our guests.

Team Leaders are responsible for:

• Daily operations of the venue including but not limited to; open and closing of the bar areas, stock management, cleaning and service; 

• Ensuring the delivery exceptional customer service to guests at all times in accordance with The Boathouse Group’s standards;

• Leading the team in a positive and effective manner to ensure productivity, motivation and teamwork are always maintained at a high standard;

• Ensuring consistent and constructive communication is held between the kitchen and FOH team to manage guest expectations and maintain excellent customer service.

Senior Bartenders are responsible for:

• Overseeing bar setup, closing procedures, and cleanliness;

• Preparing and serving alcoholic and non-alcoholic beverages according to BHG's recipes and service standards;

• Delivering outstanding customer service, engaging with guests, anticipating their needs, and resolving any concerns promptly and professionally;

• Maintaining deep knowledge of spirits, wine, beer, and mixology trends;

• Mentoring bartenders and wait staff on drink recipes, service standards, and responsible service of alcohol;

• Assisting with ordering, stock rotation, and cost control.
  

To be the perfect addition to our team, you will be a natural leader who uses their passion for hospitality and exceptional people management skills to foster an engaging and professional environment for both staff and guests.

Team Leaders will:

• Hold a valid RSA and First Aid Certificate or willingness to obtain;

• Have a confident, calm and approachable demeanour;

• Have strong organisational, time management and communication skills;

• Be an exceptional communicator to the team and guests;

• Commit to upholding BHG's values, guest experience standards and compliance requirements.
  

Senior Bartenderswill:

• Hold a valid RSA or willingness to obtain;

• Have strong bar & cocktail making knowledge;

• Have the ability to craft beverages and cocktails efficiently in high-volume settings;

• Commit to upholding BHG's values, guest experience standards and compliance requirements.

• Have strong organisational, time management and communication skills;
  

Apply now with your CV and a cover letter telling us a little bit about yourself and why you are the perfect fit to join our incredible team.