KEY RESPONSIBILITIES

Program Coordination, Compliance, Strategy & Leadership

• Provide strategic leadership across Footprints Mental Health and Wellbeing portfolio, ensuring alignment with organisational goals and sector priorities.
• Develop and implement initiatives that improve mental health outcomes, with a focus on embedding lived experience.
• Support innovation, policy alignment, and sector leadership in collaboration with the General Manager, Sector Impact.
• Oversee program objectives, performance targets, and outcome measures.
• Manage reporting, compliance, and data integrity across all Mental Wellbeing programs, including accountability to funding bodies.
• Collaborate with Regional Managers and Service Delivery teams to drive excellence in client outcomes, service efficiency, and operational consistency.
• Provide strategic leadership across the Mental Health and Wellbeing portfolio, ensuring alignment with organisational goals and sector priorities.
• Contribute to initiatives that enhance mental health outcomes, including embedding lived experience and developing innovative models of care.
• Support the General Manager, Sector Impact, in driving innovation, policy alignment, and sector leadership.
• Ensure services operate within relevant frameworks, including National Mental Health Standards, Human Services Quality Framework, and Digital Mental Health Standards.
• Partner with the Compliance and Reporting team to maintain quality improvement processes and readiness for audits and accreditation.
• Promote reflective practice, supervision, and continuous learning across teams.

Workforce Development/ Support & Stakeholder Management

• Lead professional development and training to build workforce capability in recovery-oriented and trauma-informed practice. 
• Mentor Program Coordinators and staff to strengthen leadership, operational effectiveness, and continuous improvement.
• Foster a collaborative, respectful, and learning-focused culture across Mental Wellbeing programs.
• Build and maintain strong partnerships with government agencies, peak bodies, and sector networks.
• Represent Footprints in sector forums and working groups to support reform, advocacy, and strategic influence.
• Identify opportunities for service growth, funding diversification, and partnership development.
• Contribute to the design and implementation of new service models that respond to evolving community needs.

KEY SELECTION CRITERIA

Essential

Qualifications/ Licenses & Experience

• Tertiary qualifications in Psychology, Social Work, Mental Health, Human Services, or a related field. 
• Current registration (where applicable) with AHPRA, AASW, or relevant professional body.
• Minimum 5 years senior leadership experience in the mental health or community services sector.
• Strong understanding of mental health policy, psychosocial recovery models, and relevant legislative frameworks.
• Proven ability to lead multidisciplinary teams and manage complex, government-funded programs.
• Skilled in contract management, reporting, and compliance.
• Strong project management and analytical skills, with the ability to interpret data and drive performance improvement.
• NDIS Worker Screening Check or current Yellow Card and Blue Card.
• Queensland Class C Drivers Licence and willingness to travel.

Leadership, Operational Capability & Stakeholder Engagement

• Proven ability to lead, coach, and develop diverse teams, fostering a culture of learning, collaboration, and continuous improvement.
• Strong strategic thinking and planning skills, with experience translating organisational priorities into practical outcomes.
• Demonstrated success in managing multidisciplinary teams, driving operational efficiency, and delivering high-quality services.
• Skilled in leading change and working across functions in complex environments.
• Experience identifying growth opportunities and navigating the mental wellbeing sector.
• Excellent communication, negotiation, and relationship management skills, with a track record of engaging government, funders, and community stakeholders.
• Proficient in preparing high-quality reports, presentations, and correspondence.
• Competent in Microsoft Office and relevant client or operational software systems.

Desirable

• Professional development in mental health leadership or program management.
• Experience in change management and organisational development.
• Knowledge of contemporary support models, trauma-informed care and person-led practice.

BENEFITS