We’re looking for an enthusiastic, dependable and well-presented Reception & Administration team member to join us at The Yanchep Inn.
The Inn is currently experiencing significant growth, and this newly created role will play a central part in supporting our team as we expand.
This is a key position within the business and ideal for someone who wants to take ownership of their role and grow with us long-term.
About the RoleFull-time: 5 days per week, 8:00am–4:00pm (set days off negotiated)
Majority of weekends required
Assist the opening manager from 8:00–10:00am until front-of-house staff arrive
Own the reception and administration hub of the business
Work closely with experienced managers and be part of a supportive, hands-on team
Greet and check guests in/out
Answer phones and respond to emails
Print daily housekeeping reports and assist with room allocation
Enter bookings into RMS and manage restaurant bookings via NowBookIt
Order stationery, cleaning, and housekeeping supplies
Assist the manager with room checks when needed
Help on wedding & function days — support bridal parties in the lead-up and on the day
Maintain reception and office presentation
Assist front-of-house during busy periods (e.g. making coffee, seating guests)
Manage the members database and general administrative support
Friendly, confident communicator with strong customer service skills
Well presented, with pride in personal appearance
Organised with excellent attention to detail
Comfortable with booking and POS systems (experience with RMS and NowBookIt a bonus)
Calm and professional in a fast-paced environment
Reliable and available to work weekends as part of your regular roster
Hospitality or admin experience is highly desirable
A team player who’s keen to grow and learn
This is a great opportunity to build a career in hospitality:
Learn from a team of experienced managers
Gain exposure to weddings and functions
Develop skills in sales and event management
Progress into higher-level roles if that’s where you want to go
Salary: $55,000 – $65,000 + super, based on experience
A secure, long-term role in a heritage venue
Supportive, hands-on team environment
Training on RMS & NowBookIt
Career development opportunities within the business
A varied role — no two days look the same
Please note: This role is not suitable for sponsorship or casual applicants.
If this sounds like the role you’ve been after, we’d love to hear from you.
Send your resume and a short cover note to info@yanchepinn.com.au or drop in at the Inn.