Medical Secretary
Owen Mattern Orthopaedics
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Medical Secretary
The Orthopaedic Group – Mr Owen Mattern
4-5 days/week - Monday-Friday
Annual Salary $70,000-$80,0000 (pro-rata) depending on experience
Pay will be above the relevant Health Professional and Support Services Award, MA000027 – Level 5 Minimum
We are seeking a friendly, professional and reliable person to join our practice and work directly with our established Orthopaedic Surgeons. The applicant must have exceptional customer service skills and will be providing secretarial support to the Orthopaedic Surgeons, and will also be delivering high level customer and patient care. The role is located at an established specialist Orthopaedic practice, The Orthopaedic Group, in Hampton, with travel to other consulting locations as required.
The responsibilities will include, but not be limited to:
· Providing a professional and warm welcome to patients and their guests
· Making patient bookings and responding to inquiries
· Account maintenance for new and existing patients
· Scheduling appointments and hospital surgical bookings
· Scanning documents
There will be training available in all aspects of the job, but experience in these areas is desirable:
· High level of computer literacy including proficiency with Microsoft Office applications. Knowledge of Mac based applications highly regarded.
· Knowledge of medical terminology and previous use of medical software an advantage, especially Xestro.
· Working knowledge of medical billings including Medicare and Workcover.
· Ability to work as part of a team.
· Exceptional communication skills.
· Reading and editing of letters and correspondence.
· High attention to detail.
· Ability to prioritise and organise your own work.
Only shortlisted candidates will be contacted for interviews.