Receptionist/Administration Assistant
Frankston Heights Veterinary Centre
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Supportive, positive team culture
Weekly RDO - 4 day week
Promote Professional development
Supportive, positive team culture
Weekly RDO - 4 day week
Promote Professional development
The opportunity
We are seeking an enthusiastic and experienced Receptionist/Administration Assistant to join our reception team at Frankston Heights Veterinary Centre. This role will involve providing exceptional customer service, managing administrative tasks, and supporting the smooth running of our busy veterinary practice.
Key responsibilities
Greeting and welcoming clients and their pets in a friendly and professional manner
Managing four telephone lines, and booking appointments
Assisting with client invoicing, payment processing, and data entry
Maintaining accurate records and filing systems
Providing general administrative support to the veterinary team
What we're looking for
Minimum three years proven experience as a Receptionist in a customer service-oriented environment
Veterinary or Healthcare reception experience is preferred
A genuine interest in animal welfare and a commitment to providing high-quality customer service
Strong communication and interpersonal skills, with the ability to interact with clients, colleagues, and veterinary professionals
Excellent organisational skills and attention to detail
Proficiency in using computer software, including Microsoft Office suite
What we offer
Frankston Heights Veterinary Centre is a well-established and respected veterinary practice, offering a supportive and collaborative work environment. We are committed to the professional development of our team and provide ongoing training opportunities. In addition, we offer a competitive salary, flexible work arrangements, and the opportunity to be part of a dynamic and dedicated team.
About us
Frankston Heights Veterinary Centre has been providing comprehensive veterinary care to the local community for over 30 years. We are a full-service veterinary practice, offering a wide range of services, from preventive care to advanced medical treatments. Our team of experienced veterinarians and support staff are passionate about animal welfare and committed to delivering exceptional care to our clients and their beloved pets.
If you're excited about this opportunity and would like to join our team, please apply now.