Manager Visitor Services
Department of Tourism and Hospitality
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Ready to lead a passionate team delivering unforgettable visitor experiences?
Oversee a café, souvenir shop, ticketing, and guide services.
Drive marketing, promotions, and interpretive content creation
Ready to lead a passionate team delivering unforgettable visitor experiences?
Oversee a café, souvenir shop, ticketing, and guide services.
Drive marketing, promotions, and interpretive content creation
Administrative Officer 6 - Remuneration Package Range
$114,088 - $126,997
Territory Wildlife Park
Berry Springs
One full time ongoing vacancy is available
As the Manager Visitor Services, you will be responsible for coordinating the visitor services team and service delivery which includes delivering a guide service and the commercial and operational management of a café, souvenir shop and ticketing admissions hub.
You’ll also manage the marketing and promotion of the park to enhance visitor attraction and engagement and the content creation for interpretation resources and informative signage at the park.
The Territory Wildlife Park
Located just 45 minutes south of Darwin, the Territory Wildlife Park is a leading zoological and conservation centre showcasing the unique wildlife and habitats of Northern Australia. As a ZAA-accredited park, it offers immersive, nature-based experiences—from walk-through aviaries and billabongs to engaging wildlife presentations. The Park plays a vital role in education, research, and conservation, while also serving as a valued community asset and cultural connector.
About you
You're a motivated professional ready to lead and elevate visitor experiences. To be successful you will have:
Proven experience in tourism, communication, visitor experience and retail management
Proven leadership and management skills, with the ability to plan and manage programs and projects.
Proven ability to maintain professionalism and drive in complex and challenging business environment with a sensitive approach.
Proven strong communication skills with the ability to negotiate and act as a representative in various environments.
Ability to interact effectively with people of diverse cultures.
The Benefits
Attractive salary package
12% superannuation
6 weeks recreation leave + 3 days Christmas closedown leave
3 weeks personal leave
Up to $1,724 annual leave loading
Support to grow and develop your career with professional development opportunities
Enjoy stable employment in the NT Government.
Explore the Territory:
Learn more about us:
For further information about this vacancy please contact:
Rob Hall, Director Territory Wildlife Park on 08 8988 7219 or Rob.Hall1@nt.gov.au
Quote vacancy number: 24590
Closing date: 28/10/2025
Applications should consist of a one page summary sheet, resume / CV and copies of relevant qualifications.
For a copy of the Job Description or to view career opportunities in the Northern Territory Government please visit https://jobs.nt.gov.au/Home/Search