Join a leading strata management team with great culture, training, and work-life balance.

At SMS Coffs Harbour, we’re leaders in strata management — trusted for our professionalism, client service, and results.
We manage a diverse range of residential and commercial buildings across the region, providing exceptional value and peace of mind to owners and committees.

Our team is friendly, dedicated, and growth-focused. We invest in ongoing training, mentoring, and genuine career development. As our business continues to grow, we’re looking for a Strata Assistant to join our close-knit team.

This is an excellent opportunity for someone with strong admin or customer service experience who’s ready to build a career in the property industry.

As a Strata Assistant (ASM), you’ll play a key role supporting our Strata Managers with the smooth, day-to-day running of strata schemes.

Key responsibilities include:

• Responding promptly to emails and phone calls from clients and contractors

• Preparing correspondence, meeting agendas, and minutes

• Assisting with meeting organisation and attending some meetings

• Managing diaries, schedules, and key deadlines

• Maintaining accurate records and compliance documentation

• Building positive relationships with clients, committees, and suppliers

You’ll enjoy working in a busy, supportive environment where attention to detail and great communication make all the difference.

We’re looking for someone who:

• Is organised, reliable, and thrives on multitasking

• Communicates professionally in writing and over the phone

• Has great time-management and problem-solving skills

• Is eager to learn and open to feedback

• Enjoys working collaboratively in a team environment

• Is confident using Microsoft Office, Teams, and database systems (experience with Strata Master or Strata Vote is a bonus)

Previous experience in strata, property, or real estate administration is an advantage — but not essential. If you’re a quick learner with strong admin or customer service skills, we’ll train you!

• 6 weeks’ paid leave annually

• Full training provided — learn from experienced strata professionals

• Competitive salary + superannuation

• 9-day fortnight and flexible work-from-home options after probation

• Supportive, social team culture with regular events

• Genuine career progression opportunities through mentoring and leadership development

If you’re ready to grow your career with a respected strata management company that values professionalism, teamwork, and balance — we’d love to hear from you.

👉 Click “Apply” now and include your resume and a brief cover letter telling us why you’d be a great fit.