Are you an experienced hospitality professional looking for an exciting new challenge? Lawless Hospitality Group, nestled in the heart of Mullumbimby in the stunning Byron Shire, is seeking a dynamic Operations Manager to assist in overseeing our diverse portfolio of businesses.

About Us: Lawless Hospitality Group is a thriving organization boasting two very popular and loved pubs, two very busy bathhouses, and a traditional motel, all situated within the vibrant community of Mullumbimby. With a commitment to exceptional and friendly service and extremely positive guest experiences, we pride ourselves on being a cornerstone of hospitality excellence in the region.

The Role: As the Operations Manager, you'll play a pivotal role in the day-to-day operations of our establishments. Your responsibilities will include:

• Overseeing daily operations across all departments

• Weekly reporting on departmental performance

• Wage analysis and budgeting

• Driving promotions and marketing strategies

• Staff management and development

• Supplier negotiations and cost management

• Analysis of direction strategies

• Key staff management

• Direct reporting to the Group General Manager and owner

Requirements: The ideal candidate will possess:

• Extensive experience in the hospitality industry, encompassing bar operations, food service, gaming and accommodation. An ability to understand the bathhouse and spa market will be essential.

• Strong leadership skills with a proven track record of managing diverse teams

• Exceptional financial acumen and budget management abilities

• A strategic mindset with a focus on driving business growth and profitability

• Excellent communication and interpersonal skills

• A passion for delivering exceptional guest experiences

Benefits:

• Competitive salary with opportunities for financial advancement

• The chance to work in a dynamic and rapidly growing company

• A unique opportunity to live and work in one of the most beautiful areas in the country

• A diversified role offering endless opportunities for professional development

If you're ready to take your hospitality career to the next level and join a team dedicated to excellence, apply now to become our Group Operations Manager at Lawless Hospitality Group! Don't miss out on this incredible opportunity to immerse yourself in the vibrant culture of Mullumbimby while making a meaningful impact on our growing organization. Apply today