EXPERIENCED MEDICAL RECEPTIONIST – WILLIAMSTOWN SPECIALIST ROOMS
We are seeking an experienced, friendly, and confident Medical Receptionist to join our busy specialist practice in Williamstown. This is a key front-of-house role, ideal for someone who enjoys helping patients and working in a supportive team environment.
Position Details:
4 days per week
Flexibility required when needed
Competitive pay rate offered (based on experience)
Key Responsibilities:
Welcome patients warmly and assist with check-in and appointment details
Manage incoming phone calls and email enquiries with professionalism and care
Schedule, confirm and coordinate patient appointments and referrals
Explaining surgery quotes and assist patients with hospital bookings
Process payments and Medicare claims
Manage scanning, filing, and email correspondence
Maintain a clean, organised and professional reception and common area
About You:
Strong communication and interpersonal skills
Previous medical reception experience preferred
Ability to multitask while maintaining attention to detail
Professional, reliable, and able to maintain strict confidentiality
Experience with Mediflex software is an advantage (not essential)
A team player who works well with others
If this sounds like the right role for you, we’d love to hear from you.