Arrears Collections Assistant Manager
Anytime Fitness
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About the role
As the Arrears Collections Assistant Manager at Anytime Fitness, you will play a pivotal role in supporting the company's debt collection efforts. Working as part of a dynamic team, you will be responsible for managing a portfolio of delinquent accounts and implementing effective strategies to recover outstanding payments. This full-time position is based in our Narellan NSW 2567 office.
Why Join Us?
Competitive salary + monthly commissions – rewarding your hard work
Free gym membership – stay fit and be part of the lifestyle
A fun, energetic, and supportive team – work in a positive and encouraging environment
Career growth opportunities – we invest in our people
Modern office space in Narellan – great facilities and a fantastic workplace culture
What You’ll Be Doing:
Making high-volume outbound calls to members with overdue accounts
Updating and managing member records with accuracy
Negotiating and collecting outstanding payments while maintaining positive relationships
Investigating and resolving payment issues to support members and the business
Providing professional and friendly customer service while working towards set targets
What We’re Looking For:
A confident and professional communicator who enjoys talking to people
Strong negotiation skills and ability to handle objections with ease
Someone who thrives in a target-driven environment
Great attention to detail with strong data entry skills
Previous experience in collections, customer service, or call centres is a plus, but not essential
If you’re motivated, results-driven, and ready to join a company that values your hard work, we want to hear from you.