Sales and Service Team Leader
Valiant Recruitment
Full-Time
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Permanent, full-time position
7AM-7PM Monday-Friday, and one Saturday per month, various locations available
$80,000 + Super + Bonus
Permanent, full-time position
7AM-7PM Monday-Friday, and one Saturday per month, various locations available
$80,000 + Super + Bonus
About the Role:
Are you a passionate sales leader who thrives on coaching high-performing teams and delivering exceptional customer service? We want to hear from you!
Valiant Recruitment, in partnership with a respected organisation in the maintenance industry, is currently seeking a dynamic and motivated Sales & Service Team Leader to join the team based in Brisbane’s Northern Suburbs (various locations available). This is a fantastic opportunity to step into a pivotal leadership role that combines people development, performance coaching, and customer-focused sales.
What You'll Be Doing:
Join a company that values trust, innovation, and passion in everything they do. Be part of a team that doesn’t just sell, but delivers real service and builds lasting customer relationships.
Are you a passionate sales leader who thrives on coaching high-performing teams and delivering exceptional customer service? We want to hear from you!
Valiant Recruitment, in partnership with a respected organisation in the maintenance industry, is currently seeking a dynamic and motivated Sales & Service Team Leader to join the team based in Brisbane’s Northern Suburbs (various locations available). This is a fantastic opportunity to step into a pivotal leadership role that combines people development, performance coaching, and customer-focused sales.
What You'll Be Doing:
- Lead, coach, and support a team of sales and customer service agents
- Drive performance and achieve branch sales targets through strategic team leadership
- Guide agents in converting warm leads and renewing customer services
- Conduct daily huddles, monthly one-on-ones, and ongoing training sessions
- Foster a culture of growth, development, and success
- Monitor KPIs, reporting, and ensure consistency in the customer journey
- Proven experience in team leadership
- Availability to work a 6-day rotating roster between the hours of 7:00AM-7:00PM (Mon–Sat)
- A strong track record of hitting and exceeding sales targets
- A natural coach and motivator with a passion for helping people grow
- Competency in Microsoft Outlook and Excel (Microsoft 365 and Genesys experience a bonus)
- Hybrid work model: enjoy flexibility once training is complete
- A generous bonus structure based on sales targets in addition to your base salary
- Career growth in a stable, growing business
- Supportive leadership and collaborative regional team environment
- Play a key role in shaping team culture and driving business outcomes
- Opportunity to work with a passionate and customer-focused team
- Free on-site parking
Join a company that values trust, innovation, and passion in everything they do. Be part of a team that doesn’t just sell, but delivers real service and builds lasting customer relationships.