Be part of something extraordinary. The Commercial Hotel in Parramatta has just completed a full-venue transformation—blending its rich heritage with a vibrant, modern design. Now we’re looking for a visionary General Manager to lead its next chapter.

As part of the Thomas Hotels group, you’ll take the reins of a flagship venue that offers something for everyone: a premium sports hub, curated food and beverage experiences, dynamic function spaces, and a thriving bistro. This is your chance to make an iconic venue not just new—but unmissable.

We’re a proudly family-owned hospitality group with 21 venues across Sydney and regional NSW. Known for our strong community ties, world-class basics, and commitment to great people—we offer our leaders autonomy, support, and the chance to grow in a flat, connected organisation.

The Commercial Hotel is one of Western Sydney’s most versatile venues. Moments from Parramatta Station and the light rail, it’s a modern hospitality playground set in a stunning heritage building. You’ll oversee:

·         Two expansive beer gardens

·         A buzzing sports bar with a loyal following

·         A fully renovated bistro with contemporary appeal

·         Function and events spaces for all occasions

·         TAB, bottleshop and a strong gaming floor

This isn’t just about operations—it’s about orchestration. You’ll curate the customer experience across all touchpoints, lead a high-performing team, and bring ideas to life that reflect the heart of your community.

You’ll have ownership over:

·         Weekly entertainment and ‘what’s on’ programming

·         Food and beverage direction (with support of Executive Chef & beverage partners)

·         Local sponsorships and community engagement

·         Functions, sport viewing experiences, and later-trade strategy

·         Team development and culture-building

·         Brings at least 4 years of senior pub or hotel management experience

·         Thrives in multi-format environments with multiple revenue streams

·         Leads with energy, creativity, and a customer-first mindset

·         Has a deep understanding of gaming, F&B, and high-volume trade

·         Is proactive with compliance, licensing and team wellbeing

·         Loves being on the floor, building relationships and mentoring talent

·         A refined, high-potential venue you can truly shape

·         Access to twice-yearly industry trips and leadership offsites

·         A direct line to a respected, experienced Ops & Exec team

·         Opportunities to progress within a growing group of 21 venues

·         Social perks, event access, and an engaged peer network of GMs

If you’re ready to step into a role where your ideas are backed, your team is yours to shape, and the venue is a canvas—apply now.

Send us your resume and a short cover letter telling us what makes you the right fit for Commercial Hotel Parramatta.

RSA, RCG and Advanced Licensee Certification are essential.
Please note: Only shortlisted candidates will be contacted.