Position overview

• Permanent, Full-Time opportunity
• True hybrid working - work from home and our Mitcham office
• $181,800 Total Remuneration Package per annum (inclusive of 12% superannuation)

About us
We're on a mission to create a brighter future, where you can be a change maker at the actual source. We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you'll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

The role
To provide technical expertise and subject matter leadership in developing and implementing IoT asset management strategies for critical business functions that utilise the data from IoT devices and sensors (such as digital meters, and other IoT devices). This role maintains, analyses, and continuously improves existing practices, standards, processes, technologies, and procedures to ensure device and data reliability and compliance.

The digital meter systems under your responsibility are vital for accurate customer billing, and you are accountable for ensuring all meters remain healthy and consistently report the necessary data to core systems. Additionally, your oversight of other IoT sensor programs and fleets directly supports the prevention of compliance breaches reportable to regulators and delivers on customer service expectations. Driving ongoing service improvement, you will ensure rigorous quality checks and adherence to established processes are embedded across all activities, safeguarding both operational excellence and regulatory commitments

Your key responsibilities

• Lead the application of advanced asset management and root cause analysis to optimise, maintain, and troubleshoot all IoT devices, systems and environments within the agreed Service Level Agreements.
• Own end-to-end device onboarding, provisioning, and lifecycle management for OT Owned and managed IoT assets using enterprise device management platforms, ensuring secure authentication and orchestration.
• Seek and identify emerging IoT technologies which improve distribution operations and performance, reduce costs, improve safety and customer outcomes. Staying abreast of industry leading best practices, aligning with the strategic direction of the distribution function
• Deliver and manage large-scale IoT projects in service of Operational Technology, overseeing upgrades, renewals, requirements analysis, and realisation of technology benefits
• Champion IT/OT alignment by standardising policies, procedures, and technical approaches, enabling secure and unified strategies for converged environment
• Research and develop plans on improvement strategies for operational technology related services including delivery, technology, security, data and data analytics to ensure all effort and investment is aligned with YVW's corporate objectives, regulatory compliance requirements, industry standards and customer expectations.
• Embed and maintain cyber security controls and policies in all IoT device activities, aligning with regulatory, industry and company standards (such as Patching, vulnerabilities management, firmware rollout planning and delivery)
• Research, Design and contribute to overall OT/IoT architecture, drive technology roadmaps, oversee DR/patching practices, mentor team members, and ensure service requests meet SLA commitments.
• Act as the primary point of contact and lead responder for any critical incidents involving IoT platforms or devices supported and owned by the Operational Technology team, ensuring swift triage, escalation, and effective resolution in accordance with organisational procedures and service level commitments

What we're looking for

• Tertiary qualifications in Mechatronics Engineering, Electrical Engineering, or related discipline - mandatory
• Proven experience in deployment and management of IoT devices and related technologies.
• Strong knowledge of IoT headend systems, management platforms, and communication protocols.
• Excellent root cause analysis and problem-solving skills.
• Specialist expertise in industrial control systems, communications, and IoT technologies.
• Programming skills and experience with large volume data management and database administration (e.g., Python, REST APIs).
• Experience in project and program management, procurement, and contract management.
• Understanding of cybersecurity standards and requirements within an Operational Technology (OT) environment.
• Exposure to SCADA systems, preferably Aveva EcoStruxure GeoSCADA Expert (ClearSCADA).
• Familiarity with Operational Historian platforms such as Aveva OSI PI Historian.

To view the full position description, click HERE.

Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

• $181,800 Total Remuneration Package per annum (inclusive of 12% superannuation)
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leave

To read more about our benefits and culture, read our employee handbook HERE.

Did you know?
Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to apply
Applications should include a supporting Cover Letter and Resume.
Closing date: Thursday, 30th October 2025
This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2542 or email dei@yvw.com.au. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email recruit@yvw.com.au.

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.