Salon Tech Co Pty Ltd
Immediate Start – Full Time (First 2 to 3 Weeks), then 1-2 Day per Week. Flexible with workdays after full time.

We’re a powerhouse Australian beauty company behind some of the industry’s fastest-growing brands — spanning professional salon supplies, retail beauty, and eCommerce stores stocked in major retailers.

We’re looking for an Email & SMS Marketing Specialist with a strong focus on Klaviyo, who can drive measurable results and craft seamless customer journeys across both B2B and B2C audiences.

You’ll take the lead in building lifecycle campaigns that are beautifully designed, highly segmented, and strategically performance-driven — helping to nurture, convert, and retain our loyal beauty professionals and everyday customers around the world.

• Build, test, and deploy email and SMS campaigns in Klaviyo, from strategy to execution.

• Develop and optimise automated flows (welcome, abandonment, reorder, winback, VIP, etc.).

• Segment customers and personalise communications based on purchase history, engagement, and brand type (B2B vs B2C).

• Analyse campaign and flow performance — providing actionable insights to improve open rates, conversions, and revenue.

• Collaborate with internal teams across creative, eCommerce, and operations to align campaign messaging and timing.

• Stay up-to-date with Klaviyo updates, AI tools, and digital trends within the beauty and eCommerce landscape to keep campaigns fresh and effective.

• Design and execute a data-driven lifecycle marketing strategy aligned with business goals and sales targets.

• Build and manage high-converting campaigns and automated flows that reflect each brand’s tone and aesthetic.

• Oversee audience segmentation and testing to ensure the right message lands at the right time.

• Monitor deliverability, engagement, and ROI across both B2B and B2C channels.

• Present insights and campaign reports to the team with recommendations for continual improvement.

• Support retention, loyalty, and referral initiatives — helping our best customers feel like true brand insiders.

• Proven experience managing Klaviyo email and SMS across eCommerce and/or B2B brands.

• Strong understanding of customer segmentation, personalisation, and automated flows.

• A data-driven mindset with confidence in A/B testing, optimisation, and reporting.

• Ability to manage multiple brands with distinct audiences and tones.

• Excellent written communication and design eye for beauty brand consistency.

• Knowledge of email/SMS best practices, including compliance, deliverability, and regional regulations.

• Experience in retention or loyalty programs within beauty, fashion, or consumer goods is a bonus.

• Contract role: 2 weeks full time, then 1 day per week ongoing.

• Immediate start.

• Work across multiple established and emerging beauty brands.

• Flexible working arrangement and supportive team culture.