We’re looking for a reliable and organised Office Assistant to join our plumbing team. This role is the hub of our daily operations — you’ll be helping to keep everything running smoothly behind the scenes. You’ll be handling incoming work orders, managing emails and phone calls.
Please call Leah on 0461 272 901 if you are interested or have any questions.
Manage and schedule work orders in ServiceM8
Answer and direct phone calls and emails in a professional manner
Liaise with customers, builders, and strata managers regarding job updates
Organise and maintain job documentation and records
Assist with invoicing and job follow-ups as needed
Support the field team to ensure smooth day-to-day workflow
Experience using ServiceM8 (preferred)
Experience using Xero (preferred)
Administration Experience
Strong communication and organisational skills
Comfortable working in a fast-paced environment
A friendly, positive attitude and willingness to learn
Prior experience in plumbing, construction, or a trade-based business is a plus