MAYDAY Recruitment is thrilled to partner with a prestigious global luxury automotive brand renowned for its exceptional performance, cutting-edge design, and commitment to safety and innovation.
We are seeking a
Showroom Concierge in Melbourne—an ideal opportunity for a customer-focused professional eager to develop their sales skills and grow within a world-class brand.
This role is perfect for someone with a background in customer service, client services or sales, looking to build a long-term career in the luxury automotive industry. Comprehensive product and sales training will be provided to support your success!
What’s in
- Full time, permanent position
- A lucrative commission scheme which will drastically increase your earning potential
- Vehicle subsidy allowance and discounted employee leasing program
- $60,000 base salary + superannuation + commission + car subsidy allowance
- Generous leave policies - including annual leave, paid parental leave (primary & secondary carers), volunteering, birthday, exam leave and more!
- Excellent opportunities to develop your career with clear learning & development strategies for all staff
- Join a company that will set you up for success by providing in-depth product and sales training
- No automotive experience necessary! You’ll receive full training as well as being mentored by highly skilled and successful leaders
The Role:
Provide a luxury customer experience while meeting key business targets including lead generation and brand standards
Duties include:
- Deliver a world-class, luxurious experience to every customer, ensuring all interactions uphold brand standards
- Consistently achieve and exceed sales and lead generation targets by identifying and passing high-quality leads to sales consultants
- Proactively seek opportunities to generate leads through locally driven initiatives
- Build strong, lasting customer relationships, creating personalised experiences that enhance loyalty and satisfaction
- Serve as a brand ambassador by confidently promoting, communicating, and selling products
- Analyse customer satisfaction trends and identify areas for improvement in lead generation strategies
- Foster strong internal and external stakeholder relationships, collaborating closely with your team to meet operational and business objectives.
- Maintain accurate customer records in the CRM system to support seamless engagement and follow-ups.
The ideal candidate will have:
- Experience gained in a VIP customer service or sales role, luxury retail/products or similar high-level client focused position
- Excellent communication skills, both written and verbal with an ability to build relationships with ease
- The ambition and drive to succeed in a sales environment and a desire to hit or exceed targets
- A valid, full Australian Driver’s License
- Full, unrestricted working rights in Australia
Are you interested in finding out more? Does this role sound like the perfect next step in your career?
Please
apply now for immediate consideration!