Administrator - office
Youngbrook Recruitment
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Service Administration Officer | Located at Geebung Secure your Future Now with this Permanent Position located at Geebung. At last, a Team that hires you for who you are, your motivation and your Team spirit. An exciting opportunity with a market leading provider of Healthcare Equipment and related services across Australia is seeking to appoint an additional Service Administrator to their Northside Branch. Working in this united team, you will enjoy the interface between Customers, Suppliers and Healthcare Equipment Service Technicians to deliver outcomes across support equipment that matters. If you are looking for your great service, attention to detail, team spirit and a can do attitude to make a real difference, then do not delay your interest or application on this one. What your day will look like: - Answering incoming calls from customers and document all enquiries from Customers, Service, Maintenance and Sales Staff. - Assisting, once trained in triaging, customer enquiries related to breakdowns or faults in their Healthcare Equipment and arranging a Service Technician to attend. - Schedule repairs at Aged Care Facilities, Hospitals and with private Clients. - Log all service calls, ensuring all job detail entries are accurate and can be tracked. - Commit to the ongoing product training to ensure you can identify parts based on make and model of equipment. - Closing out open jobs and reporting faults or defects that are not able to be repaired. To ensure your success with this one, you will demonstrate the following: - An understanding and compassionate approach to customer service calls. - Great organisational skills. - Intermediate Word, Outlook and keyboard skills. - Be reliable and have a true commitment to delivering outcomes that change the lives of everyday Australians. Get started with this leading Healthcare Equipment provider: This position is actively being recruited and can offer an immediate start.