Bridging the healthcare gap – Delivering allied health services in metro, rural, and remote communities across Australia.

Wide coverage & growing footprint – Operating in 95+ locations, with continual expansion into underserved and remote areas.

Comprehensive allied health services – Physiotherapy, occupational therapy, speech pathology, psychology, assessments, medicolegal, early intervention support, and more.

Telehealth & flexibility – Offering both face-to-face and telehealth services to reach people who otherwise wouldn’t have access.

Reputation & recognition – Featured in media, recognised as one of Australia’s fastest-growing start-ups in 2024.

• Play a key role in shaping the client experience across a growing organisation.

• Opportunity to lead designated clinic locations and build leadership capability.

• Pathway for professional development and career progression into leadership roles.

• Supportive, collaborative, and purpose-driven team culture.
  

Client Coordination & Scheduling

• Manage client appointment scheduling, ensuring efficient use of clinician availability and client convenience.

• Coordinate intake processes, service requests, and client communications with professionalism and accuracy.
  Maintain up-to-date client records and data across scheduling and CRM systems.
  Liaise with clinicians to confirm bookings, manage reschedules, and support continuity of care.

Location Leadership & Operational Oversight

• Lead and oversee day-to-day client service operations for designated locations or regions.

• Ensure local service delivery aligns with company standards and client expectations.

• Identify and resolve scheduling or operational challenges in collaboration with clinical and administrative teams.

Continuous Improvement & Growth

• Contribute ideas to enhance client experience, scheduling systems, and workflow efficiency.

• Participate in team meetings, reporting on scheduling performance and client service outcomes.
  Take on project or leadership opportunities as skills develop and performance objectives are met.
  

• Exceptional organisational and time management skills.
  Strong communication and relationship-building abilities.

• Proactive and solutions-focused, with the ability to manage competing priorities.

• Confident using scheduling systems, CRM platforms, and digital communication tools.

• Demonstrated ability to take initiative and operate with autonomy.
  

• Previous experience in client services, healthcare administration, or operational coordination.

• Experience in appointment scheduling or managing multi-site operations is highly regarded.

• Proficiency in Google Suite and/or practice management software desirable (i.e. Splose).

• Previous experience with NDIS, healthcare funding, or community-service travel fee structures.