Client Service Associate
MAYDAY Recruitment
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No experience needed - full training provided to launch your insurance career.
Global brand - join a leading brokerage with endless growth opportunities.
Supportive culture - work with a professional, people-focused, and dynamic team
No experience needed - full training provided to launch your insurance career.
Global brand - join a leading brokerage with endless growth opportunities.
Supportive culture - work with a professional, people-focused, and dynamic team
MAYDAY Recruitment are excited to partner with a global Insurance brokerage who prides themselves in providing exceptional service to their clients!
We are on the lookout for dynamic and energetic Client Service Officers/Customer Service Officers to provide exceptional service to clients, with opportunity to progress within the insurance industry!
This exciting role will give you the opportunity to make a difference every day by providing vital administrative sales support to both internal and external customers, while ensuring that exceptional service standards are consistently met.
If you're someone who thrives in a fast-paced environment and loves working with people, this is the role for you!
Why it’s attractive:
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In-depth training and career progression within a global insurance brokerage
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Supportive, professional, fast-paced environment
- Key administrative and client-facing role
- $70,000 package (Approx. $62,000 + 12% super)
Responsibilities:
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Provide admin support to brokers and clients
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Manage client renewals, invoices, and policy documentation
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Handle inbound/outbound calls
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Ensure compliance with industry standards
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Contribute to process improvement
Ideal Candidate:
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Strong admin and customer service skills (retail, hospitality, general service experience accepted)
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Excellent communication and relationship management
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High attention to detail and organizational skills
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Ability to multitask in a fast-paced environment
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Tier 1 Insurance Broking qualification is a plus, not required
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Full permanent working rights
If this sounds like the ideal role for you, apply today!