Senior Officer Communications

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Senior Officer Communications supports ACECQA's Manager Communications and Engagement by developing, delivering and evaluating digital communications and engagement strategies to promote the National Quality Framework (NQF). They provide excellent customer service to all stakeholder relationships to support quality assurance and collaborations across the organisation and project manage ACECQA's brands, websites, channels and content.

There are two roles available, each role is full time and fixed-term (12 months) at ACECQA Band 5 ($103,179 - $122,039).

About You

To be successful in this role you will need:

• Strong skills and experience developing, implementing and evaluating digital communication and engagement strategies, plans and publications.
• Skilled copy-editor able to quality assure content, distil complex information into plain English and ensure compliance with branding and AG Style Manual writing style, intellectual property and accessibility requirements.
• Skilled analytics user able to monitor and report on the effectiveness of online publishing and marketing.
• A can-do attitude, excellent communication and teamwork skills, experienced in developing and maintaining relationships with stakeholders and providing excellent customer service.
• Strong project management skills and ability to adapt to changing priorities.
• Experienced and skilled in using a range of online platforms including website content management systems, social media scheduling tools, electronic marketing software and M365 SharePoint and Teams.

While not essential, the following attributes will greatly assist you in the role:

• Relevant tertiary qualifications in communications, marketing or journalism and relevant experience publishing for education and/or government organisations are highly desirable.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 29 October 2025 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Senior Officer Communications vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.
• Attach a written response to the targeted questions below of no more than 2 pages

Targeted Questions

1. Please describe a communications plan you developed and implemented, including:

• Key considerations when drafting key messages.
• Digital channels used to reach target audiences.
• Engagement with internal and external stakeholders during reviews and approvals.
• Tools and methods used to measure and evaluate impact.

1. Please outline your experience in editing, and quality assuring content to ensure clarity, consistency, and accessibility for diverse audiences. Include:

• How you ensured compliance with branding guidelines, the Australian Government Style Manual, and WCAG.

• How you would apply this experience at ACECQA to deliver high-quality, accessible content across our websites, social media, intranet, and newsletters.
• How you would consider different users and device types.

All complete applications will be acknowledged.

More information

If you have any questions about the recruitment process, please email the HR team at recruitment@ acecqa.gov.au

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.