Receptionist
Hays | Office Support
Contract/Temp
Apply Now
Professional Growth is Championed!
Supportive Environment
Fulfilling Role
Professional Growth is Championed!
Supportive Environment
Fulfilling Role
Your new company
Join a well-established and highly respected private medical practice located in the Sunshine Coast. This clinic is known for its commitment to excellence in patient care, a collaborative team culture, and a supportive working environment. With a strong focus on professionalism and empathy, the practice offers a rewarding opportunity for someone who thrives in a fast-paced, people-focused setting.Your new role
As the Medical Receptionist, you'll be the welcoming face of the clinic and a key player in ensuring smooth day-to-day operations. Your responsibilities will include:
- Managing appointment bookings and diary control for multiple health professionals
- Processing patient billing via EFTPOS, Medicare, and electronic invoicing
- Maintaining accurate patient records including referrals, contact details, and next of kin
- Coordinating appointment reminders via HotDoc, email, and SMS
- Answering phone calls, prioritising messages, and handling urgent requests with discretion
- Supporting clinical research through data entry and patient questionnaires
- Upholding confidentiality and professionalism in all communications and interactions
- Previous experience in medical reception or a similar administrative role
- Excellent communication and interpersonal skills
- Strong organisational abilities and the capacity to multitask
- Confidence in handling billing systems, EFTPOS, and Medicare processes
- Familiarity with appointment systems such as HotDoc (preferred)
- A high level of discretion and commitment to patient confidentiality
- The ability to work both independently and collaboratively within a team
- A proactive attitude and the ability to remain calm under pressure
What you'll get in return
You'll be part of a close-knit team that values professionalism, empathy, and continuous improvement. Enjoy a varied and engaging role with opportunities to contribute to research initiatives and enhance your skills through training and development. This is a chance to make a meaningful impact in a practice that truly values its staff and patients.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Hannah.osullivan@hays.com.au