Sales Administration Coordinator
Gr8 Catch Wholesale Foods
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We are looking for a Sales Administration Coordinator who is customer-focused, highly organised and possess strong interpersonal skills.
This role requirement is to support our sales team and customer inquiries whilst efficiently and accurately entering orders and ensuring smooth operations, timely follow-ups, and professional communication with prospects and clients.
Key Responsibilities
Managing CRM and Tele sales
Manage customer orders end-to-end, including data entry in the ERP system, whilst maintaining high levels of accuracy and customer satisfaction.
Resolving enquiries
Organising delivery runs
Handle credits, returns, and order changes efficiently
Administrative duties
Support debtors team when necessary
About you
You will have:
3+ years’ experience in customer service, sales support, or order fulfilment roles (Food service distribution experience a bonus).
Skills & Attributes
Comfortable using CRM and ERP systems; and strong Microsoft Excel skills.
Clear and confident communicator with excellent written and verbal English.
Proactive, reliable, and eager to learn with a strong commitment to delivering great service.
Strong problem-solving and critical-thinking skills with a focus on solutions.
Highly organised, able to prioritise well, and manage multiple tasks in a fast-paced environment.
What We Offer:
Mon – Thur and ½ day Fridays
Heavily discounted products to purchase
Supportive team environment with on-the-job training
Growth and career opportunities within the company