Dive Into This Exciting Leadership Opportunity!

Aquatic Operations Team Leader People & Performance  

Are you a people focused leader who thrives in complex aquatic environments and loves developing others? This role is ideal for someone who enjoys shaping team culture, building capability and supporting staff to deliver their best work. You will play a key part in guiding a large and diverse operations team at one of Australia’s most dynamic aquatic venues, where community programs and high-performance sport operate side by side

About the role:

This role leads the people side of aquatic operations, shaping a high performing and well supported lifeguard team across one of Australia’s most versatile aquatic environments. You will guide rostering, workforce planning, professional development and staff capability while fostering a strong, positive and high performing team culture. Working closely with the Aquatic Operations Team Leader Safety and Compliance, you ensure the team is engaged, well prepared and consistently delivering an exceptional experience for every patron.

Your primary responsibilities will include:

• Leading workforce planning, rostering and resource allocation across all aquatic operations.
• Driving staff development, including training coordination, performance support and capability building.
• Supporting Supervisors and Lifeguards with workflow, communication and team leadership.
• Coordinating staff allocation for programs, bookings and events.
• Supporting customer experience outcomes across all aquatic service areas.
• Contributing to projects, operational planning and continuous improvement.

What You Bring to the Pool Deck:

• Proven leadership experience within aquatic or recreation environments.
• Strong rostering and workforce planning capability.
• Experience in training coordination, professional development or competency-based training.
• Excellent communication and relationship building skills with staff and patrons.
• Ability to manage competing priorities while maintaining high operational standards.
• Pool Lifeguard, First Aid, WWCC and Aquatic Technical Operator qualifications.

Why You’ll Love It:

You will join a team working at one of the busiest and most diverse aquatic centres in the country, where high performance sport and community activity meet every day. No two days are the same, and the ever changing environment will challenge, develop and stretch your leadership. You will have opportunities for ongoing professional development, project involvement and the chance to help shape the future of aquatic operations at the home of high performance aquatics in Victoria.

For further information contact Nimita Alphonse, Talent Advisor – nimitaa@ssct.com.au     

Applications for this role will close midnight December 9th 2025. 

Let’s make a splash together!