Reservations Sales Agent, Mindil Beach Casino Resort
Delaware North
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Join a globally recognised organisation
Join a high performing and collaborative team
Health and lifestyle discounts as well as discounts across the property
Join a globally recognised organisation
Join a high performing and collaborative team
Health and lifestyle discounts as well as discounts across the property
Delaware North Australia is hiring a full-time Reservations Sales Agent to join our team at Mindil Beach Casino Resort in Darwin. As a Reservations Agent, you will be responsible for liaising with guests on the phone, selling our hotel, and confirming and inputting reservation information. If you want to make an impact on a traveler's day, we offer plenty of opportunities to learn and grow; apply today!
What we offer
THE CITY - Darwin is a tropical paradise with summer all year long. Just a few steps away from some of the most beautiful National Parks in Australia where hiking, camping or fishing take on a whole new meaning
THE OFFICE - A vibrant casino resort set amid 30 acres of tropical gardens and located right on the beach, just a three minute drive from the CBD
THE TEAM - We are focused on growing a team that enjoys each other's company and love creating the best work possible
TRAINING - Thanks to the Delaware North global network, we have access to thousands of online courses and resources
EXTRA’S - Employees are entitled to a complimentary meal every shift, complimentary parking, and generous discounts on spa treatments, dining and accommodation
What will you do?
- Manage a high volume of guest telephone enquiries, converting sales and reservations through exceptional customer-relationship skills
- Maintain strong knowledge of our products to provide guests with accurate and immediate information in areas including room rates, types, and their availability
- Liaise with our past guests and direct clientele, tailoring specialised itineraries to meet their needs and expectations
- Follow and maintain all quality assurance standards
More about you
- Minimum of 12 months of experience in a similar role
- Must have working knowledge of property management systems such as Opera
- Outstanding communication, interpersonal, and negotiation skills
- Strong administration skills and fantastic phone etiquette
- Focus on attention to detail and accuracy
The application period will close on 24/10/2025, unless a suitably qualified candidate is identified sooner.
Who we are
Mindil Beach Casino Resort is the leading entertainment destination in the Northern Territory, offering over 600 gaming machines, exciting table games, and diverse dining options. As Darwin's exclusive five-star beachfront resort, with 152 luxury rooms and unique function spaces, we cater to every occasion. At Mindil Beach Casino Resort, you'll play a vital role in creating unforgettable experiences for our guests.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.