Help shape the future of the Toowoomba Region,

one conversation at a time

Are you passionate about making a genuine impact through communication and community engagement? Do you thrive in supporting project teams and communities through major projects? Are you wanting to help stakeholders be a part of the decisions that shape their communities? If you’re looking for a position that blends purpose, professional growth, and the chance to be part of a dynamic, forward-thinking team — this could be your next career move.

About You

You're a strong communicator, a relationship builder, and a confident collaborator. You know how to bring people together, navigate complex conversations, and support meaningful engagement around major projects. You’re not just a messenger - you’re a trusted link between Council and the community, ensuring voices are heard, information is clear, and decisions are well-informed.

If you’re experienced in stakeholder engagement, particularly in civil infrastructure or planning environments, and you're ready to take your career to the next level - we want to hear from you.

The Team You’ll Join

The Customer, Communication, and Engagement team is the voice and connection point of Toowoomba Regional Council. We’re passionate about delivering high-quality internal and external communication, outstanding customer service, and genuine community engagement. You’ll be part of a creative, experienced, and supportive team that believes in the power of storytelling, transparency, and collaboration to build a better Toowoomba Region.

About the Position

As a Stakeholder Engagement Officer, you will:

• Lead stakeholder engagement and communications across key Council projects — from road upgrades and bridge builds to long-term strategic planning.
• Build and maintain strong relationships with internal teams, community members, political representatives, and senior leadership.
• Develop and implement engagement strategies that are timely, inclusive, and effective.
• Act as a trusted advisor on communication best practice during planning and delivery phases.

What’s In It For You?

• This is a permanent full-time position based in the Toowoomba CBD.
• The annual salary range for this position is $94,918.74 - $98,910.82 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation.
• Work/life balance with a 72.5 hour fortnight and the option to bank leave
• This role has adhoc out of hours activities to support engagement activities within the community.
• Access to career development and learning opportunities
• Employee benefits including salary sacrifice options and corporate health discounts
• Active social club and wellbeing initiatives
• Fitness Passport – discounted access to local gyms and leisure centres
• Support when you need it – free 24/7 counselling services for you and your family
• A culture focused on safety, inclusion and respect

How to Succeed in this Role

You’ll thrive if you have:

• Relevant qualifications or experience in communication, humanities, or social science
• Proven stakeholder engagement experience in civil construction or strategic planning
• Strong interpersonal and relationship-building skills
• Confidence in working with senior leaders and elected officials
• Excellent time management and the ability to manage multiple projects
• A collaborative mindset and commitment to teamwork

How to apply

For full details of this position, please ensure you download the Position Description, which provides the position success criteria. 

To apply, submit the following:

1. Your current Resume
2. A document (maximum 2 pages) that addresses each of the Position Success Criteria listed in the Position Description. For each criterion:

• Use headings to identify which criterion you are addressing.
• Provide specific examples that demonstrate your skills, experience, and achievements related to that criterion. (Tip: tell us what you did, how you did it, and what the outcome was).

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

Please note to have your application considered, ensure that you have followed the instructions outlined above.

Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council.  Applicants are encouraged to apply online.

For further information

Please contact Lara Nunn, Coordinator Stakeholder Engagement on (07) 4614 5172 within business hours.

Closing date

The closing date for applications is Thursday 6 November 2025 at 11.45pm.

About Council

The Toowoomba Region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the Council area and acting as a service centre for South West Qld and North West NSW.  The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport, and massive infrastructure investments.  Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents, and visitors throughout the region.  We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Council does not accept unsolicited agency approaches or applications for this or any other vacancy. No response will be provided.