Customer Service Representative
Advanced Seed
Apply Now
About Us
Advanced Seed is a leading importer and supplier of lawn and turf seed across Australia. We’re dedicated to providing exceptional products and customer experiences, and we believe our people are at the heart of our success. Join a supportive, close-knit team where your contribution truly makes a difference.
About the Role
We’re looking for a motivated and customer-focused individual to join our Campbellfield office. In this role, you’ll be the friendly voice and face of Advanced Seed, assisting customers, supporting our sales team, and ensuring smooth day-to-day operations. Full training will be provided to ensure you feel confident and supported in your role.
Key Responsibilities
Respond to customer inquiries and process orders via phone, email, and in person
Resolve customer issues promptly and professionally to maintain high satisfaction levels
Assist with freight invoice entry and general administration tasks
Support the sales team with data entry and general assistance
Update our website with new products, pricing, and product descriptions
Perform other general customer service and office duties as required
About You
Previous experience in customer service or administration (preferred)
Strong communication and problem-solving skills
High attention to detail and good organisational ability
Comfortable using Microsoft Office and general computer systems
A friendly, positive attitude and willingness to help others
Why Join Us?
Supportive team environment
Stable, long-term opportunity with a growing company
Training and development provided to help you succeed
If you’re passionate about customer service and enjoy being part of a small, collaborative team, we’d love to hear from you.
Apply now with your resume and a brief cover letter telling us why you’re the perfect fit for Advanced Seed!