Customer Service Officer
Wagner Industrial Services Pty Ltd
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Full Time - Monday to Friday
Supportive and collaborative team culture
Access to Employee benefits and Salary Packaging benefits
Full Time - Monday to Friday
Supportive and collaborative team culture
Access to Employee benefits and Salary Packaging benefits
Customer Service Officer
This role is working in our Toowoomba Steel Division for a motivated and experienced administration superstar to support the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.
About the role:
Full Time - Monday to Friday
Overseeing reception, including but not limited to managing all incoming phone calls, visitors to the store and coordinating customer enquiries
Coordinate delivery truck allocations and confirmations
Managing the creation of purchases orders as well as reconciliation of monthly invoices onsite
Creating and maintaining customer and sales documents and reports
Collaborating closely with our team to ensure seamless project delivery and client satisfaction
General office administration
About you:
Experience in a construction, logistics or heavy industry is preferred though not essential.
Proficient in Microsoft applications including Word, Excel and Outlook.
Highly efficient and organised professional with excellent communication and interpersonal skills, and a keen eye for detail
Ability to work autonomously and as part of a collaborative team environment
Professional presentation and a positive attitude
What we offer:
Be part of a highly recognized and growing National business
Salary Sacrificing and discounts on fuel, computers, gyms, accommodation
Training and career development opportunities - i.e. opportunities to upskill
About us:
Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.
We provide a workplace where employees are encouraged to grow and thrive.
You must have Australian Working Rights. This is not a sponsorship role.