Customer Service Representative
All Metal Australia
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Customer Service Legend Wanted!
Location: Tuggerah, NSW
Full-time | $60,000 – $70,000 per year
At All Metal (Australia), we’re not just about flashings, rainwater goods, and roofing products — we’re about people. Our reputation for delivering high-quality solutions to the building industry and the public is matched only by our commitment to building a supportive, fun, and hard-working team.
We’re looking for a Customer Service Superstar to join our crew in Tuggerah.
This isn’t your average sit-at-the-desk-all-day gig — you’ll be the friendly face and helpful voice that makes every customer feel like part of the family.
Experience is awesome, but it’s not the deal-breaker.
If you’ve got a great vibe, a can-do attitude, and a sharp eye for detail, we can teach you the rest!
What You’ll Be Doing:
Chatting with tradies and the public — face-to-face, over the phone, and via email
Putting together accurate quotes and processing sales orders
Keeping things running smoothly between order entry, purchasing, and production
Solving customer problems and offering smart product advice
Working closely with a tight-knit team to smash goals together
What Makes You Our Ideal Fit:
A positive, team-first attitude (we can feel good vibes a mile away)
Confidence to communicate with all sorts of people — tradies, builders, DIY legends, and everyone in between
Tech-savvy with solid computer skills
Super organised and able to juggle priorities without breaking a sweat
Any experience in customer service, order entry, or construction? That’s a bonus, not a must-have!
Why You’ll Love It Here:
A supportive team culture
Opportunities to learn, grow, and develop your skills
A fast-paced environment where no two days are the same
Stability and pride in working for a well-respected, growing Aussie business
Ready to bring your energy and make this role your own?
We’d love to hear from you!
Apply now with your resume and a quick cover letter telling us why you’d be a perfect fit for the team.
Application Questions
Do you have customer service experience?
How many years of experience do you have in the construction industry?
Which of the following best describes your right to work in Australia?
Are you willing to undergo a pre-employment medical check?
Do you have a current Australian driver's licence?
How much notice are you required to give your current employer?