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Product Coordinator
Independent Living Specialists
Full-Time

Leading national supplier of Assistive Technology healthcare equipment

Join a supportive & collaborative team making a real impact in the community

Rewarding role with the opportunity to further develop your skills

Leading national supplier of Assistive Technology healthcare equipment

Join a supportive & collaborative team making a real impact in the community

Rewarding role with the opportunity to further develop your skills

About ILS

Independent Living Specialists (ILS) has evolved over the last 20 years to be the largest supplier of Assistive Technology equipment in Australia. We have 60 stores and over 700 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint.


Are you ready to take the next step in your career? ILS is seeking a motivated and experienced Product Coordinator to join the team. Based out of our Head Office at Lane Cove, the role provides an exciting opportunity for a driven individual seeking to utilise their previous experience and develop a deeper understanding of Products, Suppliers and the broader Assistive Technology Healthcare sector.


Your Responsibilities: 
  • Supporting the national network with timely product Information

  • Providing product solutions for our Sales teams through product and supply line knowledge

  • Working with suppliers and sales teams to source solutions to meet spec requirements of our clients 

  • Maintaining essential product & supplier information inc. brochures, user manuals, price books, regulatory throughout our data bases

  • Updating supplier & product pricing across systems 

  • Product content development - playing a key support role in product content creation of product brochures, user manuals and catalogues


Required Skills:
  • Strong Customer Service and Stakeholder Management Skills

  • Problem Solving, Complaints Management and Conflict Resolution Proficiency

  • Computer Literacy inc. ERP, Excel, Reporting Proficiency

  • SAP ERP, Power BI (desirable)

  • Exceptional time management and organisation skills

  • Strong communication skills, both written and verbal

  • Experience within Product Management, Procurement, Sourcing, Business Administration, Sales Administration, Operations, Sales/Retail roles (minimum 3 yrs)

  • Experience with Supplier Management (desirable)

  • Experience within Assistive Technology or other Medical OR Healthcare Equipment Industries (desirable)

  • Unrestricted Working Rights in Australia


Why Join Us?

At ILS, we invest in our people so they can thrive in their careers and make a meaningful difference. As part of our team, you will enjoy:

  • Competitive salary package designed to reward your skills and contribution

  • Work-life balance benefits, including company paid parental leave and an additional day of leave on your birthday.

  • Health and wellbeing support, with access to our Employee Assistance Program and Health and Wellness Platform.

  • A rewarding career - working within a supportive and collaborative team in a role that makes a meaningful impact on the lives of our clients.


ILS is a company that prides itself on flexibility, innovation and passion. This is an exciting opportunity to join our growing team and offers a challenging and rewarding role.


If you would like to be part of the future and growth of ILS, please Apply Today!


Product Coordinator
Independent Living Specialists