Receptionist/Administrator
AquifyPools
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About us:
Aquify Pools is one of Sydney's largest and most respected pool builders. With years of experience and a commitment to excellence, we pride ourselves on delivering outstanding results and exceptional customer service. As we continue to grow, we are looking for a dedicated and hardworking individual to join our team as a "Receptionist / Administrator"
Job Description:
As our Receptionist and administrator, you'll be the client facing front of our business, conveying professionalism and warmth while working closely with clients, suppliers, and construction teams, you'll oversee the processing of leads, key reports and other general administrative tasks with plenty of on the job training and support from our friendly team
Main Duties:
Place calls to potential clients from our computerized directory (ZOHO)
Follow a sales script (with adjustments as needed)
Answer basic questions about pools, pool equipment, and the pool-building process
Schedule appointments for our sales consultants based on availability
Daily Reports
Generate 5-15 appointments per day
General administration duties
Assist with other key office tasks
What We're Looking For:
Experience: Minimum 2 years in similar roles
Customer service experience is acceptable to meet the 2 years similar role requirement
Skills: Strong organisational, communication, and problem-solving skills.
Tech Savvy: Proficiency in MS Office and CRM software.
Detail-Oriented: Keen eye for detail, precision & time management
Client-Focused: Ability to manage client expectations with professionalism and empathy.
Team Player: Collaborative mindset with the ability to coordinate across various teams and stakeholders.
Australian citizens and permanent residents are eligible to apply for this position
What We Offer:
Be part of a supportive, successful company
Opportunity to work and learn in a dynamic environment
Supportive team environment with career growth opportunities
On the job training and further education