Role Description:
The project coordinator will coordinate the schedule, audits, issues and risks of the project. It's their job to ensure the project management framework is well-organized and that it runs smoothly. This can include communicating with various departments and stakeholders to make sure everyone is on the same page.
Key Responsibilities:
Inventory Management: Monitor, organize, and manage stock levels to ensure timely availability of equipment and materials.
Scheduling Installations: Coordinate and schedule installations, ensuring efficient use of resources and adherence to project timelines.
Installer Coordination: Communicate with and manage installers to ensure jobs are completed effectively and to a high standard.
CRM System Updates: Maintain and update CRM systems with accurate records, including documents, customer correspondence, and project details.
Customer Interaction: Serve as a liaison between customers and the operations team, addressing inquiries and ensuring satisfaction.
Compliance: Ensure all operations align with CEC program requirements and industry regulations.
Desired Skills:
Communication skills: Interact with many individuals throughout the life cycle of a project, such as product suppliers, warehouse staff, installers, sales agents and of course, the clients.
Problem-solving skills: Quickly come up with solutions and strategies should there be issues, challenges and different types of problems, big and small during the lifecycle of the project.
Change management skills: As projects are executed, there are many variables to control, and many situations that might force the project management team to make changes to the original plan. Project coordinators must be able to adapt to these changes in adherence to the compliance requirements set in place by Sunburn Solar in accordance to CEC guidelines
Organizational skills: Time management, delegation, planning, goal setting and decision-making, among others that'll help the project coordinator be on top of their own duties and responsibilities and monitor the performance of others.
Experience:
At least 2 years of experience in project coordination, project management roles or related fields. However, in some cases, education and training can replace experience and vice versa.