About the Role: 

The role provides supervision and guidance to administrative staff to ensure a high level of administrative support is provided to the region. Reporting to the Business Manager, the role will be required to work across a number of section areas which may include Finance, Procurement, Contract Administration, the Maintenance Response Call Centre and Operations. 

Duties and skills involved:

• Overseeing and coaching a team of administrative staff in their daily duties and responsibilities by providing effective supervision, performance management, training and support. 
• Providing a central point of contact for the provision of quality information to regional staff on a range of financial, information management, records management and other administrative issues. 
• Developing, implementing and maintaining office, information technology and administrative systems including the management and maintenance of office equipment and associated technologies. 
• Managing and monitoring internal and external correspondence, incoming and outgoing calls and provide responses aligned with KPIs. 
• Preparing, monitoring and maintaining various reports as required by the business. 
• Coordinating debt management processes including the recovery of operating and capital debt. 
• Maintaining registers for the region in accordance with Quality Assurance procedures. 
• Monitoring and maintaining the procurement of goods and services for the region. 
• Proactively managing the work performance and personal conduct of your staff. 

What we are looking for:

We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Team Leader stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

• Resume
• Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Lidija Topalovic 0475 963 454, lidija.topalovic@hpw.qld.gov.au 

Applications to remain current for 12 months

Job Ad Reference: QLD/671455/25

Closing Date: Tuesday, 9 December 2025