Accounts/Admin support
Bacich Smash Repairs
Apply Now
Job Description: We are currently seeking a dedicated and customer-focused Admin/Accounts to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring smooth communication between customers and our repair team. This role requires strong organisational skills, attention to detail, and a passion for delivering outstanding service.
Responsibilities:
As a Admin/receptionist
Greet customers and visitors in a courteous and professional manner
Answer incoming calls and emails promptly, and direct them to the appropriate department
Schedule appointments for vehicle assessments and repairs
Liaise with insurance companies and adjusters as needed
Keep customers informed about the progress of their repairs and address any concerns or inquiries they may have
Maintain organised records of customer information, repair orders, and invoices
administrative tasks such as filing, data entry, and billing
Helping with Wovr data entry
As a Accounts Officer, you will be responsible for:
Generate customer invoices, and perform Accounts Receivable duties and month end tasks,
Customer service with our valued clients,
Set up of contracts,
Accurate processing of high-volume production data,
Ensuring maintenance of accounts related documentation,
Prepare timely and accurate customer invoices,
Processing, investigating and responding to revenue and accounts receivable related tasks and enquiries
Participating in debt recovery procedures on outstanding debts
Cash handling, front office and administrative duties as required
Undertaking other duties as required
Requirements:
This is a full time Role 8am-4.30pm Monday -Thursday, Friday 8am to 2pm
Ability to work in a small team environment
Strong communication skills, both verbal and written
Excellent interpersonal skills and a friendly demeanour
Proficiency in computer software and experience with automotive repair management systems is a plus
Ability to multitask and prioritise tasks in a fast-paced environment
Previous experience in a receptionist, customer & accounts service role is desirable
Benefits:
Competitive salary
Ongoing training
Be a part of a friendly team
Family owned & run business