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Regional Area Manager - Metro North & Regional Victoria
National Patient Transport
Contract/Temp

Lead a high-performing team delivering essential patient transport services.

Supportive, values-driven culture built on NPT's HEART principles.

Make an impact across Victoria's largest NEPT provider.

Lead a high-performing team delivering essential patient transport services.

Supportive, values-driven culture built on NPT's HEART principles.

Make an impact across Victoria's largest NEPT provider.

Regional Manager (Melbourne Metro North & Regional Victoria)

Temporary Full-Time (Parental Leave Cover)
Location: Based in Campbellfield, VIC

National Patient Transport (NPT) is Australia’s leading provider of Non-Emergency Patient Transport (NEPT) services. With over 30 years of experience, our teams deliver safe, reliable, and patient-centred care across Victoria, New South Wales, and Western Australia.

We are seeking an experienced and values-driven Regional Manager – Melbourne Metro North & Regional Victoria to provide operational and people leadership during a period of parental leave cover. This is a temporary full-time position for 12 months, based at Campbellfield, leading a dedicated and professional team who live out NPT’s HEART values — High Standards, Efficiency, Accountability, Respect, and Teamwork.

About the Role

The Regional Manager oversees the delivery of safe, compliant, and efficient Non-Emergency Patient Transport services across Melbourne’s northern corridor and regional Victorian branches. Key responsibilities include:

  • Leading and supporting branch and operational teams to achieve service excellence

  • Ensuring compliance with NEPT Regulations 2016 and Clinical Practice Protocols 2024

  • Driving a positive and high-performance culture aligned to NPT’s HEART values

  • Overseeing workforce planning, safety, and clinical governance within the region

  • Collaborating across departments to strengthen operational consistency and efficiency

This role combines strategic oversight with hands-on people leadership, making it ideal for a dynamic operational leader who thrives in a clinical transport environment.

About You

You’ll be a confident and collaborative leader with:

  • A minimum qualification of a Diploma of Emergency Health Care (or equivalent)

  • Demonstrated leadership experience in a clinical or operational environment (preferably NEPT or healthcare sector)

  • Strong understanding of workforce management, safety, and compliance standards

  • Excellent interpersonal and communication skills with the ability to lead and influence diverse teams

  • A proactive approach to problem-solving and continuous improvement

  • A genuine commitment to living NPT’s HEART values

What We Offer
  • A supportive, people-centred culture where leadership makes a real impact

  • The opportunity to work across a large, dynamic operational region

  • Competitive remuneration and the backing of a national operations network

  • A chance to contribute to meaningful patient care across Victoria

If you’re a qualified operational leader with a strong clinical background and a passion for team development, we’d love to hear from you.

How to Apply

Applications must include:

  • Your resume

  • A cover letter outlining your clinical & management experience

All applications can be initially submitted through Seek.com

Regional Area Manager - Metro North & Regional Victoria
National Patient Transport