Together we shape thriving communities, public spaces, places and economies.

Media & Communications Manager

• Ongoing full-time opportunity available
• Parramatta location | Flexible working supported
• Salary: $149,739 to $173,174 + super, based on experience

We’re seeking a media and communications expert skilled in leading teams, managing media and reputational issues for a high-profile organisation, and delivering strategic campaigns that resonate with diverse audiences. If you're a natural storyteller who can translate complex policy into clear, engaging narratives – this is your opportunity to make a difference.

The role

• Manage and coordinate responses to a breadth of media enquiries across the portfolio
• Lead the delivery of communications and media initiatives that support the rollout of planning policy, infrastructure, and housing programs across NSW.
• Lead go-to market campaigns across a variety of channels
• Shape how the Department engages with the public, media, and stakeholders through compelling storytelling, proactive media advice, and integrated campaign delivery.
• Manage messaging across digital platforms, ensuring consistency, clarity, and alignment with government priorities.
• Navigate sensitive issues and tight deadlines with confidence.
• Provide stakeholders with trusted leadership and strategic direction, in a fast-paced environment.
  
  

For more information read the full Role Description: Media & Communications Manager

To be successful in the role, you will demonstrate:

• Ability to craft clear, compelling narratives across traditional and digital channels—including EDMs, social media, and web.
• Strong stakeholder engagement skills, with experience advising senior executives and working closely with Ministerial offices.
• Confidence in managing media enquiries and engaging with journalists under tight deadlines.
• Skill at balancing competing priorities while leading high-performing teams
• A strategic mindset with the ability to plan, prioritise and deliver high-impact communications in a fast-paced environment.
• Collaborative leadership style that supports team development and drives continuous improvement.

What’s in it for you

Join a team that values dynamic collaboration, meaningful work, and long-term career development. We offer:

• Flexible work arrangements and a supportive culture
• Diverse and fulfilling assignments that make a difference
• A strong focus on wellbeing, including flex leave and access to support programs
• A commitment to diversity and inclusion, where everyone feels welcome, respected, and empowered to succeed.

Essential requirements:

• Willingness and ability to be on call, as required, outside of normal working hours.
• Tertiary qualifications in communications, media, journalism, or related discipline and/or relevant extensive experience.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

Apply now

Submit your resume and a brief cover letter outlining your interest and suitability for the role.

Applications close 11:55PM on Thursday 30 October 2025

Should you require further information about the role please contact Pat Hutchens on pat.hutchens@dpie.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn