About the Role
You'll oversee daily restaurant operations, ensuring every service runs smoothly from open to close. You'll work closely with the kitchen and events team, manage staff performance, and take ownership of sales, service standards, and guest satisfaction.
The role also includes implementing new systems, procedures, and rostering software to strengthen consistency, accountability, and team efficiency.
Experience with specific rostering software systems is required for effective implementation and team management.
Key Responsibilities
Lead and motivate the FOH team with a confident, hands-on approach
Be visible on the floor, setting the tone for service and guest engagement
Drive upselling and achieve weekly sales targets
Manage stock levels, conduct regular stocktakes, and monitor inventory costs
Oversee daily handovers, cash handling, and shift reporting
Implement and maintain operational procedures and staff policies
Coordinate with the Head Chef and events team for seamless service delivery
Review and report on sales, team performance, and operational progress
Minimum 5+ years management experience in hospitality/F&B is essential
Full 7-day availability required to ensure comprehensive operational coverage
RSA (Responsible Service of Alcohol) certification must be held before start date
Valid Australian work visa or equivalent work eligibility required
Why BASQ
BASQ is known for its welcoming atmosphere, loyal local following, and commitment to exceptional service. You’ll be part of a small, dedicated leadership team working to take the venue into its next exciting phase.
Salary: $80,000 – $90,000 + super (based on experience)
If you’re a strong operator who thrives on the floor and enjoys leading from the front, we’d love to hear from you.
📧 Apply now or email your CV and short cover letter to info@basqef.com.au