Medical Receptionist
Toowoomba Haematology and Oncology Clinic
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Are you passionate about making a meaningful difference in healthcare and seeking a workplace that truly values its people?
At Toowoomba Haematology and Oncology Clinic (THOC), our greatest strength lies in our team. We are proud to support a group of dedicated specialists who share a commitment to delivering high-quality, compassionate care to every patient.
Founded in 2017, THOC is a leading private specialist practice providing comprehensive care in haematology and oncology. Our multidisciplinary team offers expertise in general haematology, medical oncology, palliative care, and iron infusion therapies. We are driven by our commitment to clinical excellence, patient-centred care, and fostering a supportive, inclusive workplace culture.
As our practice continues to grow, we are seeking part-time and full-time Medical Receptionists to join our expanding team in this family-run clinic.
Your responsibilities will include:
Greeting patients and managing check-in/check-out
Scheduling appointments and updating patient records
Processing billing and Medicare claims
Responding to enquiries and directing as needed
Maintaining confidentiality and accurate medical records
Performing general admin duties (phones, filing, data entry)
Handling medical charts and electronic records with accuracy
Supporting clinical staff to ensure smooth patient flow
About You:
Previous experience in a multi-doctor medical practice or specialist clinic setting
Excellent communication and organisational skills
Confidence with medical software and Microsoft Office
High level of attention to detail and professional presentation
Thrive in a busy setting and remain calm under pressure
Proactive, friendly and enjoy working as part of a team
Experience in oncology or haematology is highly desirable, but not essential.