Service Centre Manager - Health Care Equipment Located Southside of Brisbane | Attractive Remuneration Leadership Opportunity | Futureproof Your Career Your Company: Working alongside this business for the past ten years we have witnessed how vision, management, people and performance has led to the creation of this market leading group. With enviable supply and support arrangements in place with Hospitals, Aged, Home, Community Care and Rehabilitation across Australia, your next employer is not only changing the way everyday Australians live their lives, they are committed to futureproofing your next career Appointment. Position Overview: Reporting to the State Manager and supported by a Team of 9 Customer Support Coordinators and Service Technicians, you will be joining a stable Management Team that work together to deliver both strategic and operation business outcomes. Broadly this appointment will encompass thought, leadership and action to manage the Service and Repair Department with the aim to ensure a high standard of maintenance and repairs are provided to the customer that enhances the brand and confidence from the eyes of the customers. You will assume the responsibility of leading and managing the day-to-day activities associated with the Service and Repair department, ensuring people and performance is consistently measured to ensure work is performed safety, within product and company guidelines and where required further training and development is carried out to deliver on both the customer and business objectives. Your continual interaction with customers and the wider business will allow you to commit to continuous development and the updating of procedures within the QMS as you monitor the daily, weekly and monthly job activity, service and financial delivery. Has your career crafted you for this Appointment? During your career you would have developed a deep understanding of operational efficiency within a technical service delivery environment and understand what great Teams can achieve utilising the best resources to deliver outcomes across people, culture, teamwork and performance. Your experience allows you to provide clear guidance across to your Team while possessing great leadership to coordinate your team day-to-day service and repair delivery of customers support equipment. You will be a contemporary leader, a consistent role model that drives your Teams culture and comfortably balance your genuine care for people with the business commercial requirements. With the incumbent committed to providing a detail handover, you can have the confidence that you will secure a detailed handover and an in-depth onboarding process across people, quality, service delivery, inventory and parts procurement that will allow you to confidently manage operational efficiency, understand and drive improvement projects while actively collaborating with Management to ensure all areas of the Service and Repair operations work together and deliver exceptional outcomes to customer’s and the wider business.