About the role

The Cardiac Centre  is seeking a highly organised and efficient Medical Secretary to join their team across Benowa, Tugun and Ballina. This role will provide vital administrative support to the medical professionals at the practice, ensuring the smooth running of daily operations. As the first point of contact, you will play a key role in delivering exceptional customer service to patients and stakeholders.

What you'll be doing

• Providing comprehensive administrative support to medical staff, including managing appointment scheduling, handling patient enquiries, and maintaining patient records

• Coordinating the flow of information between the practice, patients, and other healthcare providers

• Handling incoming calls, emails, and visitors in a professional and courteous manner

• Providing exceptional customer service to ensure a positive patient experience

What we're looking for

• Previous experience as a Medical Secretary or similar administrative role within a healthcare setting

• Excellent verbal and written communication skills, with the ability to liaise effectively with patients, clinicians, and other healthcare professionals

• Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure

• Proficient in the use of medical software (Genie)

• A keen eye for detail and the ability to maintain accurate records

• A warm, friendly, and empathetic approach when dealing with patients

• The ability to work collaboratively as part of a tight-knit team

What we offer

At The Cardiac Centre, we are dedicated to creating a positive and supportive work environment for our employees. We offer a range of excellent benefits, including:

• Competitive salary 

• Ongoing training and development to enhance your skills

• Flexible work arrangements to support a healthy work-life balance

• A friendly and collaborative team environment

About us
The Cardiac Centre is a leading provider of comprehensive cardiac care, serving the Gold Coast community for over 20 years. Our team of highly skilled medical professionals is committed to delivering the highest quality of patient-centered care. We pride ourselves on our innovative approach, state-of-the-art facilities, and unwavering dedication to improving the heart health of our community.

If you are a driven and experienced Medical Secretary who is passionate about making a difference in the healthcare industry, we encourage you to apply for this role. Apply now to join our dynamic team at The Cardiac Centre.