Be part of something bigger. 

We’re looking for a proactive and driven Freight Operations Specialist who wants to deliver world-class service, drive change, help build a better way of moving global freight, and is ready to grow into a senior role. You’ll contribute to driving innovation, improving operational processes, and collaborating on technology solutions that elevate both efficiency and the customer experience.

This is a 6-month maternity leave cover contract with the possibility of extension based on business needs and performance. We’re also open to part-time or flexible working arrangements for the right candidate.

It’s a great opportunity to gain exposure in a fast-paced, growing business while contributing to meaningful projects that shape the future of freight forwarding at Explorate.

About Explorate

Global trade is one of the largest and most fundamental industries in the world  but it’s long overdue for a smarter, more human approach.

At Explorate, we’re combining powerful technology and expert service to simplify the freight forwarding experience and help businesses compete globally. Headquartered in Brisbane, with offices across the eastern seaboard of Australia, we’re growing fast and rethinking logistics from the inside out and we’re looking for great people to help us do it.

Our Values

We’re clear, curious, confident, supportive and relentless in our pursuit of excellence. What matters to us:

• Having each other’s backs and doing what we say we’ll do

• Creating space for different perspectives and lived experiences

• Getting better every day — as individuals and as a team

• Taking responsibility for the impact we have, and making it a good one

We know diverse teams build better businesses, and we strongly encourage people from all backgrounds to apply.

The Position:

You’ll own and coordinate day-to-day freight operations, with a focus on service, efficiency and innovation.

You’ll be responsible for:

• Coordinating full end-to-end air and sea freight operations (import/export)

• Liaising extensively with customers and carriers

• Preparing shipments for invoicing and ensuring accurate documentation

• Supporting quotations and sales (where required)

• Partnering with our product team to help build tools that improve your workflow and our customer experience

• Managing interactions with shipping lines, airlines, and co-loaders

Skills & Experience

You’ll need:

• At least 3 years’ experience as a freight operator or in a similar role

• Strong coordination and record-keeping skills

• Excellent organisation, communication and customer service

• A collaborative mindset and the confidence to share ideas

• Experience managing complex or high-value clients

Even better if you have:

• A solid understanding of Incoterms

• Experience across import/export operations (air and sea)

• A calm, solution-focused approach under pressure

• The ability to juggle priorities and manage your own workload

• A passion for solving problems and delivering the best outcomes for customers

• Natural drive, curiosity and initiative

• A collaborative mindset and the confidence to share ideas

What we offer:

• $70k- $80k base salary with superannuation.

• Additional paternity leave on top of the National Employment Standards.

• Annual Learning & Development budget of $1,500.

• Flexible hybrid work options, allowing you to work from home when required.

• Friday Innovation Sessions to wind down the week & learn something new.

• Regular social events that foster connections and fun.