Nightingales Pharmacy & Newsagency – Kalamunda

About Us
Nightingales Pharmacy & Newsagency is a proudly independent, owner-run business located in the heart of Kalamunda. We’re more than just a pharmacy; our large, dedicated team is committed to supporting the health and wellbeing of our community, while providing a friendly and welcoming customer experience every day.

About the Role
We’re looking for a motivated and organised Office & Marketing Administrator to join our leadership support team. This role is perfect for someone who thrives in a dynamic retail environment and enjoys variety in their work.

You’ll be responsible for assisting with the day-to-day operations of the business, including preparing daily and weekly reports, managing cash flow and reconciliations, and coordinating administrative processes. In addition, you’ll take the lead in planning and implementing our marketing strategy by helping to promote our services, community initiatives, and in-store promotions.

This position reports directly to the business owners and will work closely with them to support the ongoing success and growth of our store.

Key Responsibilities

Office Administration and Financial Management

• Prepare and distribute daily sales and budget reports

• Reconcile tills, POS reports, floats, and bank deposits

• Manage invoices, payments, and petty cash reconciliation

• Monitor business bank accounts and maintain financial records

• Handle debtors, customer accounts, and follow-up payments

• Complete monthly reporting and compliance documentation

• Maintain tidy office operations and assist staff with administrative queries

• Communicate with suppliers, technicians, and external partners as needed

Marketing and Communications

• Develop and implement marketing strategies for the store

• Manage VIP loyalty program communications

• Coordinate and create content for social media (Facebook, Instagram)

• Assist with the bi-monthly Nightingales Newsletter

• Liaise with pharmacy, newsagency, naturopathy, and beauty teams for promotional content

• Plan marketing around health awareness events and in-store promotions

• Support and market special events such as Gala Day

Store Standards, Safety and Confidentiality

• Maintain a professional and tidy store image

• Answer phones courteously and follow customer service standards

• Comply with workplace health, safety, and security procedures

• Protect confidentiality of customer, staff, and business information

• Support general housekeeping and Quality Care requirements

• Undertake other duties as directed by management

About You

• Strong attention to detail and excellent organisational skills

• Proficient in Microsoft Office (especially Excel and Word)

• Confident communicator, both written and verbal

• Experience in retail administration, marketing, or similar role preferred

• Creative thinker with an interest in community engagement and local marketing

Why Join Us?

• Work directly with hands-on, supportive owners

• Be part of a large, friendly, community-focused team

• Enjoy variety and autonomy in your day

• Opportunity to make a real impact in a thriving local business

How to Apply
If you’re an organised, proactive person who loves keeping things running smoothly and enjoys bringing fresh marketing ideas to life, we’d love to hear from you!

Please submit your resume and a brief cover letter outlining your relevant experience and why you’d be a great fit for Nightingales Pharmacy & Newsagency. If you have any questions please do not hesitate to contact us on 08 9293 2621 and ask for Michael.