Ward clerk and Communications clerk
$27.75 per hour
Permanent part time - various hours available

About the role

The Grampians Health Emergency Department services the Grampians region for all urgent medical needs. Consisting of 25 beds, with 12 short stay units and 3 resuscitation bays.

The Ward clerk and communications clerk role is wide and varied. You will work in three different areas being Emergency ward clerk centred around stock control, the communications clerk role is based in the Emergency main workstation answering calls and directing them to the appropriate area. There is an additional scope to the role to restock the paperwork in the staff base as well as provide support to the ward clerk in restocking the Emergency Department. The Short stay unit ward clerk role is ward based and involves collating of history's, booking radiology, ordering of stores and some general restocking. You will be trained in all three roles and ideally work in all areas.

As a 24/7 department this role involves weekend and late shift work.

Key Responsibilities

• Stock control
• Phone communications
• Restocking
• Collating patient history
• Admissions via the patient management system

Skills and experience

• Ability to prioritise and manage inquiries to unit/service
• Demonstrates excellent interpersonal skills and be able to respond and relate to medical, nursing and allied health staff
• Demonstrates high level communication skills
• Previous experience in Health and ward clerk roles is desired but not essential.

To see a full copy of the Position Description please click here

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Kirsty McLean, Nurse Unit Manager - Emergency on5320 4280 for a confidential discussion.

Job applications close: 9 December 2025

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ballarat Region

Ballarat is the largest centre in Western Victoria and the state's fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, ***** (or questioning), intersex and asexual LGBTQIA+.