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Client Service Officer
Relationships Australia Western Australia
Contract/Temp

Non-for-profit organisation salary packaging - up to $18,550

extra leave at year end

supportive inclusive work environment

Non-for-profit organisation salary packaging - up to $18,550

extra leave at year end

supportive inclusive work environment

Client Support Officer – Cook/Activities coordinator.

Six month contract, 2 days per week (Wednesday & Thursday)

Belmont

At Relationships Australia WA, we’ve been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.

About the role

Do you have a passion for cooking, love to build meaningful relationships with people and can coordinate small events?

The position is base at Lanterns House – a homey art deco house in Belmont, where our Find & Connect Support Service and Forced Adoption Support Service are based. We are a small team who are dedicated to supporting our members who have very diverse interesting lives and who have been impacted by trauma. Our members love getting together at regular events, morning teas and luncheons. They love a good conversation, a few laughs and yummy food.

We need someone who would love to cook tasty treats for the social gatherings at the house, to coordinate small events, manage activity and venue bookings as well as provide general admin support, including answering the phones and greeting members.

The current vacancy is 15 hours per week.

Skills, experience, and qualifications

Essential:                           

  • Ability to prepare a variety of quality meals efficiently, and within high food hygiene standards of practice.               

  • Ability to maintain kitchen and function areas to a high standard of safety, cleanliness, and order, and to adhere to workplace safety principals.

  • Warm, welcoming, engaging manner, creating a welcoming considerate environment for all attending.

  • Understanding of and commitment to client confidentiality, privacy, and dignity

  • Ability to design, plan, negotiate, manage, and engage in socialisation activities with clients, excellent communication, and interpersonal skills.

  • Ability to relate to a wide variety of people from diverse backgrounds, and trauma experiences.

  • Developed skills in MS Office applications including Word, Excel, and Outlook. Experience in Database operations. Ability to design invitations, flyers, client notices and mange digital calendars etc.

  • Administrative skills, including activity coordination, record keeping, data entry, cash/credit card handling. Booking functions, activities, and catering.

  • Has attained, or willing to attain first aid/cpr certificate.

Desirable:

  • A knowledge and understanding of the experience of Forced Adoption and Forgotten Australians, Former Child Migrants.

  • Flexibility in availability for workdays

Why Join Us?

  • Competitive salary $61,147 to $65,656 per annum pro rata plus superannuation

  • Non-for-profit organisation salary packaging – up to $18,550

  • Staff Reward program to provide savings on your everyday expenses

  • We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence. 

  • We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request.

Please contact the Coordinator Katie Woodley-Smith – 08 61640487 for more information.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close at 5pm Monday 3rd October

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.

Client Service Officer
Relationships Australia Western Australia