Executive Assistant – Customer, Risk & Governance 

Full-time | Sydney CBD (Pitt Street) | Hybrid (3–4 days in office, 1–2 days WFH) 

Closing date for all applications Tuesday, 28th October 2025

Where purpose meets precision 

At Uniting, we’re for people. We stand alongside those we serve – older people, children and families, and communities across NSW and the ACT – to create a life filled with possibility, connection, and purpose. 

We’re looking for an experienced and proactive Executive Assistant to join our Customer, Risk & Governance (CRG) Directorate – a team that connects strategy to practice, enabling every service we deliver to be safe, respectful, and accountable. 

About the Customer, Risk & Governance Directorate 

The CRG Directorate partners with frontline teams to deliver safe, high-quality services through strong governance, risk management, and customer experience. 

We provide the frameworks, insights, and assurance that enable confident decision-making and continuous improvement across Uniting. From safeguarding and compliance to customer engagement and transformation, our work helps shape how we protect people, improve experiences, and innovate for impact. 

Led by the Chief Customer, Risk & Governance Officer, CRG has delivered key achievements in enterprise governance, customer experience, and organisation-wide system improvements that make a tangible difference for the people we serve. 

The opportunity 

As Executive Assistant, you’ll provide trusted and well-informed support to the Chief CRG Officer and the Leadership Team, ensuring priorities are delivered seamlessly and on time. 

Reporting to the Executive Officer, you’ll be a proactive, solutions-focused partner - anticipating needs, resolving issues early, and refining the systems and rhythms that keep CRG delivering safe, accountable services. Alongside coordinating communications, meetings, and logistics, you’ll take initiative to improve processes and ensure the team stays connected, organised, and aligned to strategic priorities.  

A key part of this role also includes supporting the Culture Network, for which the Chief CRG is the proud Executive Sponsor. This group celebrates Uniting’s people and strengthens connections across our organisation. You’ll help coordinate meetings, capture ideas, and bring initiatives to life - with plenty of opportunity to contribute your own creativity and energy. 

If you’re someone who takes initiative, thrives in a fast-paced environment, and takes pride in keeping things running smoothly, while collaborating with others and bringing fresh ideas to improve how we work, you’ll fit right in. 

What you’ll do 

You’ll be an integral part of the CRG team by: 

• Providing efficient, responsive, and professional support to the Chief CRG and Leadership Team. 
• Managing complex diaries, travel, expenses, and correspondence with care and confidentiality. 
• Coordinating meetings and leadership activities — from agendas and logistics to minutes and action tracking. 
• Supporting the rhythm of governance by keeping priorities, follow-ups, and communication on track. 
• Engaging with stakeholders across Uniting to coordinate efforts, streamline processes, and foster collaboration. 
• Preparing and coordinating materials, presentations, and communications to support informed decision-making.  
• Coordinating Directorate events, including offsites, forums, and Culture Network activities, supporting each stage from planning through to completion to ensure a smooth and engaging experience for everyone involved. 
• Contributing to a safe, inclusive, and positive work environment where everyone feels valued and respected. 

About you 

You’re a natural organiser and relationship builder, confident juggling competing priorities while keeping an eye on the bigger picture. 

You’ll bring: 

• Around five years’ experience in a senior administrative or Executive Assistant role, supporting senior leaders in a complex organisation. 
• Strong written and verbal communication skills, with a professional and respectful approach. 
• Sound judgement and discretion when handling confidential or sensitive matters. 
• Advanced proficiency in Microsoft Office, Outlook, document database, and related systems (AI tools a bonus). 
• Exceptional attention to detail and the ability to manage multiple priorities with calm and confidence. 
• Experience preparing agendas, minutes, and tracking actions for leadership meetings. 
• A collaborative, can-do mindset and a genuine interest in supporting work that improves lives. 

Even better if you have: 

• A passion for social purpose and driving positive change. 

Why Uniting? 

At Uniting, you’ll find more than a career - you’ll find a place where your contribution really matters. We’re an inclusive workplace that celebrates diversity and belonging, committed to flexibility, wellbeing, and supporting you to be your best. 

What’s in it for you: 

• A rewarding career with a leading human services organisation. 
• Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. 
• Flexible work hours for work-life balance. 
• Affordable access to Fitness Passport - discounted gym memberships to support your best life. 
• A supportive, inclusive, and collaborative work environment. 
• Opportunities for professional growth. 
• Mentoring opportunities. 

Click here to learn more about our great benefits: Benefits of working at Uniting