Customer Service & Onboarding Administrator
WOW Recruitment
Contract/Temp
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Coordinate onboarding and compliance for national contractor workforce
Be the key contact for clients and workers, problem solve and support
Great hourly rate, central CBD office and chance to grow your experience
Coordinate onboarding and compliance for national contractor workforce
Be the key contact for clients and workers, problem solve and support
Great hourly rate, central CBD office and chance to grow your experience
** Melbourne CBD – Collins Street location **
** Temp role | $36 - $40 per hour + super **
** Immediate start | Full-time hours Mon-Fri **
WOW Recruitment is seeking an Customer Service & Onboarding Administrator to support a global organisation that helps businesses hire, pay and manage workers all over the world, based in Melbourne’s stunning CBD.
This is a fantastic opportunity for someone with strong recruitment administration, HR or contractor management experience who enjoys managing compliance, proactive problem solving, documentation and client communication in a fast paced environment.
What you will be doing
** Temp role | $36 - $40 per hour + super **
** Immediate start | Full-time hours Mon-Fri **
WOW Recruitment is seeking an Customer Service & Onboarding Administrator to support a global organisation that helps businesses hire, pay and manage workers all over the world, based in Melbourne’s stunning CBD.
This is a fantastic opportunity for someone with strong recruitment administration, HR or contractor management experience who enjoys managing compliance, proactive problem solving, documentation and client communication in a fast paced environment.
What you will be doing
- Act as the first point of contact for onboarding queries from clients and workers
- Coordinate documentation, contracts and visa/work rights checks
- Maintain data accuracy across multiple systems and ensure compliance with internal processes
- Liaise with payroll and invoicing teams to ensure smooth service delivery
- Respond to queries and escalations in a timely manner
- Support HR related processes such as timesheet reviews, performance management and health & safety
- Experience in an onboarding, recruitment, HR, contractor management or high volume customer service role
- Excellent communication and organisational skills
- Professional and vibrant personality, happy to be on the phone
- Strong attention to detail and a proactive attitude
- Confident using Microsoft Office and CRM systems
- Work with a global business in workforce solutions, with potential for a permanent role
- Supportive, professional environment in a prime CBD location
- Hybrid working potential after onboarding period
- Great hourly rate and immediate start