About Edge Industries:
At Edge Industries, we value dedication, hard work and a “can-do attitude”. We are looking for a proactive and self-driven co-ordinator to join our team. Join our dynamic team as a Service Co-ordinator and Admin support person and be part of a leading Construction Services Maintenance company in Banyo, Brisbane. We offer a competitive hourly rate, flexible hours and a vibrant work culture.
Key responsibilities and duties:
Deliver exceptional internal and external customer service
Ensure jobs are delivered to meet customer KPI's
Assist with reporting and demonstrate strong software skills
Manage general incoming quote requests, work orders and projects
Reconcile and oversee client portals and current client worksheets
Handle final invoicing submissions with accuracy
Manage technicians’ daily job cards and run sheets
Co-ordinate subcontractors
Upload job details to the web-based portal (Simpro)
Maximise job efficiency and productivity
Meet customer induction requirements
Obtain contractor licences and insurances
Directly report to the Operations Manager
Requirements:
Minimum 1 year experience in a similar role
Full-time availability
Background in administration for construction services maintenance
Strong attention to detail
Ability to multitask and manage priorities
Forward thinker with the ability to thrive in a high-volume environment
Strong communication and negotiation skills and initiative taking capability
Experience in data entry and knowledge of the construction services industry
Experience with Simpro is advantageous, but not essential
How to apply:
If you possess a minimum 1 year experience as a service co-ordinator and meet the specified requirements, we welcome your application.