Customer Service
Servco
Full-Time
Apply Now
Internal Progression due to the company's growth and success!
Opportunity to learn multiple facets of the business!
The chance to assist with the growth of the company interstate!
Internal Progression due to the company's growth and success!
Opportunity to learn multiple facets of the business!
The chance to assist with the growth of the company interstate!
At Servco™, we're not just another trades company — we're building a smarter, faster, and more professional future for the industry. Operating across Australia & NZ, our mission is to professionalise the trades, starting with where we shine brightest: residential plumbing maintenance.
We combine hands-on trades expertise with smart tech, logistics, and finance to deliver reliable, data-driven outcomes — and with 100 vehicles already on the road, we're growing fast. We've just opened a brand-new office, and we're investing heavily in technology and innovation to stay ahead of the curve.
About the Role
We want a candidate to jump on board who is self-motivated and has the ability to complete the following in a thorough and passionate manner:
We combine hands-on trades expertise with smart tech, logistics, and finance to deliver reliable, data-driven outcomes — and with 100 vehicles already on the road, we're growing fast. We've just opened a brand-new office, and we're investing heavily in technology and innovation to stay ahead of the curve.
About the Role
We want a candidate to jump on board who is self-motivated and has the ability to complete the following in a thorough and passionate manner:
- Answer incoming phone calls and close hot leads
- Attend and manage email inbox
- Allocate bookings, work orders, and tasks for technicians
- Organise materials, subcontractors, and services for work orders
- Submit council permits, insurances, and compliance documents
- Handle customer enquiries and requests
- Perform administrative duties
- Professional and adaptive phone manner
- Demonstrate a flexible and 'can-do' attitude
- Logistically astute (though google maps will be your best friend)
- Strong computer literacy with the ability to learn new systems
- Customer conflict resolution
- Ability to multitask with attention to detail
- Frequent Training & Coaching
- Exciting Opportunities for Internal Progression due to the company's growth and success!
- The chance to assist with the growth of the company interstate, contributing to the expansion and success in new markets.
- The opportunity to learn multiple facets of the business, from customer service to logistics, and take on new challenges in a growing company!
- We are open to applicants of all experience levels, from entry-level to senior, and we are committed to providing training and support to help you succeed at any stage of your career.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Do you have experience in administration?