About Us

Community Housing Central Australia (CHCA) is a not-for-profit community housing provider based in Alice Springs. We manage social and affordable housing programs that support families, communities and the wider region. Our organisation is growing, and we value clear communication, professionalism, accountability and accuracy. We are seeking temporary finance support to ensure operational continuity while our Finance Officer is on leave.

About the role

The role is 25–38 hours per week, part-time, based on the workload at the time. The successful applicant will be provided a 12-month contract, after which an extended contract for 2-3 years may be offered. The role is based in the Alice Springs office, and remote applicants will not be considered. There may be some support available for relocation to Alice Springs for the right applicant.

This role is best suited to someone who thrives in a fast-moving environment, can work independently with minimal supervision, and is comfortable taking ownership of document quality, workflows and meeting processes.

You will often receive broad or partial instructions, and you will need to translate them into clear, accurate and professional outputs. This is a rewarding position for someone who is exceptionally organised with outstanding communication skills.

Key responsibilities

• Draft, format and refine high-quality documents, reports, templates and policies
• Prepare agendas, coordinate meetings and take accurate minutes capturing decisions and actions
• Compile reports by gathering information from across the organisation
• Track actions, follow up on tasks and support task assigners with a structured workflow
• Improve the clarity and consistency of existing documents
• Assist with project coordination, information gathering, development and research
• Maintain strong document management through Teams and SharePoint
• Operate confidently and confidentially in a fast-paced environment with shifting priorities

What We’re Looking For

You must be able to ask specific, targeted questions to ensure you have the information you need to complete the tasks assigned to you. You will need to keep good records and carry the ownership of a task or project until completion.

• Exceptional attention to detail and accuracy
• Strong written communication and document design capability
• Fast, agile and proactive working style
• Ability to think from the lens of the task-assigner and anticipate what is needed
• Confident minute-taking and meeting coordination experience
• Strong problem-solving and analytical ability
• High professionalism, judgement and confidentiality
• Advanced Microsoft 365, AI prompting, Teams and SharePoint capability
• Experience in a similar position

Essential Criteria

1. Demonstrated ability to draft, format and refine high-quality documents such as policies, procedures, reports, templates and meeting papers. Proven capability to convert incomplete instructions or rough notes into polished, professional outputs.

2. Ability to identify errors, inconsistencies and gaps in documentation and correct them before finalisation. Demonstrated commitment to maintaining high-quality standards across all work.

3. Ability to prepare agendas, organise meetings, and take clear, accurate minutes that capture decisions, actions and responsibilities. Experience in maintaining action registers and ensuring follow-through is essential.

4. Demonstrated experience managing competing priorities, shifting requirements and short deadlines while maintaining quality and composure.

5. Strong ability to track tasks, coordinate information, monitor deadlines and support project delivery across multiple workstreams with minimal supervision.

6. Ability to interpret tasks from the perspective of the assigner, anticipate what is required, identify risks or gaps early, and implement practical solutions.

7. Experience managing documents, folders, version control and collaborative workflows using Teams, SharePoint and other Microsoft 365 applications.

8. Proven ability to handle sensitive information, engage appropriately with staff at all levels, and maintain professional presentation and conduct at all times.

9. Understanding of, or willingness to learn about, working in Aboriginal community settings, demonstrating cultural awareness, respect, and appropriate communication.

How to Apply
Please attach your resume and a cover letter that addresses the selection criteria and answers the questions below.

 Cover Letter Questions

1. Provide an example of a complex document (policy, report, briefing paper or template) you created from limited direction. Explain the steps you took and how you ensured the final product was accurate and professional.

2. Describe a situation where you were required to think ahead or anticipate information needs. What cues did you rely on, and what was the outcome?

3. Tell us about a time you coordinated a meeting with multiple moving parts. How did you manage preparation, minute-taking and follow-up actions?

4. Explain how you maintain pace and accuracy when priorities change quickly or when several tasks need attention at the same time.

5. Give a recent example of how you identified an error, risk or gap in a document or process. What did you do to resolve it?

6. Describe a specific instance where you improved the clarity, structure or consistency of documents or organisational materials.

7. Outline your practical experience using Teams, SharePoint and Microsoft 365 to manage documents, version control and workflows.

8. Provide an example of when you were given broad or incomplete instructions. How did you interpret the task, and how did you confirm you were on the right track?

9. Describe a time you had to use discretion and handle sensitive or confidential information. How did you ensure it was managed appropriately?

10. CHCA is a fast-paced Aboriginal community-controlled organisation. What aspects of this environment appeal to you, and how do your strengths align with the way we work?

Applications accepted until the COB of 20th December

For a confidential discussion regarding the role, please contact Miko Smith, Chief Executive Officer, Miko.smith@chca.org.au

 We reserve the right to offer a contract to a suitable candidate at any point during the process, and we will only make contact with shortlisted or suitable applicants.