Sales & Support Coordinator
RecruitShop
Full-Time
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- EARN $75,000 - $85,000 + Super | Full-Time Role | Immediate Start
- Outdoor Gear Retailer & Product Developer Based In Artarmon, Sydney
- Try New Outdoor Gear Before It Hits The Market | Generous Staff Discounts
Our client is an online retailer and product developer in the caravanning, camping, and 4WD space. Based in Artarmon and part of a small, collaborative team, they sell both leading brands and in-house products designed for outdoor enthusiasts.
This is a great opportunity to work with gear you’re passionate about, support like-minded customers, and get involved in testing new products, all while growing your career within a dynamic small business.
About The OpportunityReporting directly to the Director, your key responsibilities will include:
- Providing product advice, including technical support across the range
- Assisting customers via phone, email, and in-person at the warehouse counter
- Learning and understanding the technical features of products (training provided)
- Collaborating with the team to improve customer experience and operational efficiency
- Support online order processing, fulfilment, and stock management using Shopify & Cin7
The successful candidate will have:
- Availability to work on-site full-time in Artarmon
- Excellent communication skills, both written and verbal
- A genuine passion for camping, caravanning, 4WDing or the outdoors
- A proactive, can-do attitude with the ability to work collaboratively in a small team
- A strong interest in outdoor gear and the curiosity to learn technical product details
- Competitive Salary: $75,000 - $85,000 + Super
- Full-Time Hours: Monday to Friday, 8:00 am - 4:00 pm
- Collaborative Team Environment in a Friendly Team
- Generous Staff Perks: Staff Discounts And Access To Free Gear
- Growing Business: Be Part Of A Rapidly Growing Australian Company
- Career Progression: Shape Your Role And Grow Within The Company
- Product Involvement: First To Trial New Outdoor Products And Provide Input