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Customer Service Officer
PERSOL
Full-Time

Permanent full-time role

Monday to Friday

Two months of paid training at Carole Park

Long-term base in either Morningside or Carole Park

Permanent full-time role

Monday to Friday

Two months of paid training at Carole Park

Long-term base in either Morningside or Carole Park

Customer Service Officer | Full-time | Morningside or Carole Park

Join a leading national organisation and take the next step in your customer service career.

PERSOLKELLY is seeking a proactive and detail-oriented Customer Service Officer to join our client's dynamic team. This is a full-time, permanent position offering variety, stability, and the chance to work with a supportive group who value teamwork and efficiency.

Initial training will be provided at Carole Park for approximately two months before you transition into your long-term base at either Morningside or Carole Park (depending on preference).

About the Role:

Full-time, Monday to Friday

Permanent position with long-term career potential

Based in Morningside or Carole Park (after training)

Support the Customer Service Manager, Sales Representatives, and wider team

Key Responsibilities:

Process and manage customer orders with accuracy and efficiency

Communicate delivery updates and order changes to clients

Maintain customer stock levels and coordinate replenishments

Provide reception coverage, manage incoming calls and mail

Raise purchase orders, prepare packing slips, handle credits and invoicing

Coordinate deliveries and logistics with transport teams

What We're Looking For:

Strong customer service and communication skills

Excellent attention to detail and time management

Confident across systems including Excel, Outlook, and SAP

A team player who can adapt quickly to changing priorities

Certificate III in Business (or similar) and experience preferred

You'll Succeed If You:

Enjoy multitasking and problem-solving under pressure

Work efficiently in a fast-paced environment

Take initiative and pride in delivering exceptional customer experiences

If you're ready to grow your career with a reputable and supportive business, apply today or contact Tracey Purcell - Tracey.Purcell@persolkelly.com.au

for a confidential discussion.

Reference: 210316956 | QLD Licence: LHL-02514-D2P2F

Who we are

At PERSOL, we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

Ready to make your next move? Apply now to join our team.

To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.

Customer Service Officer
PERSOL